Lead-Infrastructure Monitoring Analyst0
Infrastructure monitoring Analyst
Description
JOB PURPOSE
- Deliver the monitoring platform as a service (troubleshoot, maintain).
- Establish clear, well-defined monitoring standards across all service delivery teams.
- Establish guidelines around system alerting and alert routing/escalation to ensure efficient and timely response to infrastructure\system issues which impact production environments.
- 24x7 monitoring of Infrastructure.
- Enforce best practices around data collection and storage of collected metrics to ensure that team has the appropriate data required for real-time problem detection, rapid problem resolution, and effective post-mortem analysis.
- Implement automation for monitoring implementation and an audit process to ensure that systems are being monitored as prescribed.
- Create a “Single Pane of Glass” monitoring hub which correlates multiple streams of monitored data into a centralized location for more efficient and effective drill down of monitored data.
Skills
- Supporting and maintaining enterprise monitoring tools for networks, server and storage infrastructures application monitoring and performance.
- Intermediate understanding of the Compute & Network infrastructure
- Alert and event troubleshooting knowledge.
Qualifications & Experience
Bachelor’s degree in computer science, and/or equivalent work experience.
Min of 2-3 years of experience in IT infrastructure
Experience with ITSM/ITIL methodologies.
Ability to identify and analyze problems quickly, recommend and implement flexible creative permanent solutions.
What We Do
A Trusted Partner for Every Digital Enterprise Bringing Value.
Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia.
Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions.
Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models.
At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements
.jpg)
