Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
Responsible for understanding acquisition campaign management procedures for various Discover portfolios like Card, Personal Loans, Student Loans, etc., and implementation and maintenance of acquisition campaigns for these portfolios at different vendors. Partners with Strategy/Modeling/Technology/Operations/Marketing teams to champion their projects with the vendors ensuring data quality, accuracy and timeliness. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You'll Do It
- Manage new initiative projects independently, with minimal supervision, throughout the project life cycle by collaborating with external and internal business partners.
- Collaborate with Discover business partners to understand business requirements, document them for implementation at vendors and manage successful implementation of the projects.
- Collaborate with business partners to audit project implementations, campaign management reports and ensure 100% accurate weekly campaign execution.
- Leverage acquisition campaign data and other internal data to conduct independent analysis; create dashboards and reports to present results of analysis to management.
- Explore and implement process enhancements to improve efficiency and identify new avenues to enhance team productivity.
- Analyze credit report data relating to acquisition related customer complaints across Discover portfolios and work with vendors to resolve/remediate complaints.
Qualifications You'll Need
The Basics
- Bachelors Degree in Business Administration & Management, Finance, Information Technology, Mathematics, Engineering, or related
- 3+ years of experience in Project management, credit industry, credit bureau data, vendor management or related
- In lieu of a degree, 7+ years of experience in Project management, credit industry, credit bureau data, vendor management or related
Physical & Cognitive Requirements
- Primarily remain in a stationary position.
- No required movement about the work environment to complete the major responsibilities of the job.
- Primarily performed indoors in an office setting.
- Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
- Ability to communicate verbally.; Ability to communicate in written form.
Bonus Points If You Have
- Master's degree in Business Administration & Management, Finance, Information Technology, Mathematics, Engineering, or related
- Credit bureau experience
- Excellent communicator
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
#LI-KE
Application Deadline:
The application window for this position is anticipated to close on Feb-09-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $77,500.00 to $131,500.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
- Paid Parental Leave
- Paid Time Off
- 401(k) Plan
- Medical, Dental, Vision, & Health Savings Account
- Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
- Recognition Program
- Education Assistance
- Commuter Benefits
- Family Support Programs
- Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ).
Applicants must be 18 or older at the time of hire.
What We Do
Discover is one of the most recognized brands in U.S. financial services. We’re a direct banking and payment services company built on a legacy of innovation and customer service. We support, challenge and inspire employees to continually develop their skills, advance their career and help grow our business.
Why Work With Us
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.
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