We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Role:
Our Lead Engagement Manager role is part of our Professional Services team. In this role you will drive successful implementations of the Celonis technology in order to meet customer requirements, accelerate time to first value and drive measurable business impact. You will work with Fortune 500 companies across various industries to help them kick-start their process mining journey and drive process excellence across their organizations. This role reports to our regional services leader.
The work you'll do:
- Own and drive end-to-end implementations of the Celonis technology across our largest and most strategic customers
- Help customers drive significant business outcomes and ROI by leveraging the insights uncovered through Celonis
- Collaborate with Sales teams, pre-Sales, partners and Customer Success Managers to establish Celonis Professional Services value proposition and statements of work with customers during pre-sales phases
- Plan, schedule, and manage project timelines and activities from project kick-off through training to ensure each project is delivered on time and meets customer requirements
- Manage resources, schedule, scope, and budget on multiple projects by creating and maintaining detailed project plans that emphasize speed to delivery and maximize the efficient use of resources needed to meet the requirements
- Collaborate directly with customer senior level executives, process owners and technical teams within each customer to understand their goals, objectives and requirements and to ensure their successful realization
- Regularly communicate projects status with status reports and meetings, covering key discussion items, action items, risks and issues
- Proactively manage and escalate risks and issues internally to Celonis management and externally to customer project sponsor to minimize impact to project success
- Provide guidance and mentoring to the implementation team, including partner resources, to ensure Celonis methodology is being followed
- Keep projects up to date in the Celonis Professional Services Automation system to enable accurate and timely project and portfolio reporting
The qualifications you need:
- Bachelors or Masters in Computer Science, Engineering, Mathematics or other related field
- 10+ years of client facing Program Management experience in enterprise software implementations, managing multiple projects concurrently
- Demonstrate extensive experience in project management disciplines, documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution while facing customers and Celonis executives
- Strong communicator with proven problem solver skills who can manage various Stakeholders and project timelines with a background in Consulting
- Experience in People Management responsible for the delivery of execution of other consultants and have worked with onshore and offshore teams
- Experience in positioning Services, writing proposals and “statement of works” within a complete ecosystem (customers and partners)
- Experience with working in an ecosystem of partners and managing co-delivery
- Ability to effectively set and manage customer expectations
- Value driven mindset and ability to calculate business cases
- Strong analytical skills, especially in applying technology solutions to core business problems
- Project management certifications (PMP, Prince2, or Safe/Agile) is a plus
Visa sponsorship is not offered for this role.
The base salary range below is for the role in the specified location, based on a Full Time Schedule.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
The base salary range below is for the role in New York, based on a Full Time Schedule.
$155,000—$175,000 USD
What Celonis Can Offer You:
- The unique opportunity to work with industry-leading process mining technology
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
- Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us:
Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Equal Opportunity at Celonis:
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
What the Team is Saying
What We Do
With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Why Work With Us
Celonis is a dynamic, fast-paced, and rewarding place to work. We tackle challenges together and celebrate our successes as a team in and out of the office.
Together, we’re changing the world one process at a time. Care to join us?
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Celonis Teams
Celonis Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Celonis offers a hybrid work policy, blending remote work flexibility with in-office collaboration. Employees enjoy the comfort of working from home while benefiting from teamwork and connection in our modern office spaces.
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