Lead Developer Experience Engineer

The web is visual and we’re always looking for new team members who possess the skills, energy, passion, and commitment to join Cloudinary’s mission of empowering developers to build and deliver great image and video experiences. Cloudinary is the image and video platform for the Web, geared first and foremost for developers, and ensuring excellent developer experience is a top priority!

We are always looking for new team members who possess the skills, energy, passion, and commitment to join Cloudinary’s mission of empowering developers to build and deliver great image and video experiences. Cloudinary is the image and video platform for the Web, geared first and foremost for developers, and ensuring excellent developer experience is a top priority!

Cloudinary’s DevX team is looking for an experienced Lead Developer Experience Engineer, a software engineer (preference for specialty in frontend web development) that strives to improve the DX of our image and video platform, with an emphasis on educating and inspiring other developers via creation and delivery of interactive content. 

Web frontend languages and (meta) frameworks

Potentially one or more backend languages/frameworks such as Node.js, Python, PHP, etc

APIs/SDKs for media mgmt, CMS, DB, auth, etc.

GitHub, CodeSandbox, and related software management tools

The top qualifications for this position are software engineering expertise, a bent for open-source engagement, content development especially with video channels, empathy, community building, self-direction, and a passion for learning. You understand developers, what makes their lives easier, how they communicate, their wants, and their needs. You recognize great developer experience (or lack thereof) when you see it!

You will use your skills and talents to improve developer engagement with our image and video platform. You will be the internal and external champion of best practices that enable developer success with media technology in a variety of ecosystems (tools, frameworks, platforms, stacks) and implementation use cases.

Note: Bay Area applicants, we have an office in San Jose, CA and you are welcome to work from there as needed. 

Responsibilities:

• Work with maintainers of and contribute to our open-source community SDKs which today have thousands of daily downloads (e.g, Next.js, Nuxt.js, Svelte, Astro, Laravel, etc) 
• Build community awareness and engagement in these developer ecosystems
• Work closely with product management and R&D to provide input into product development decisions that would impact developer experience
• Building interesting sample apps that showcase how developers can improve productivity and support their use cases in relevant languages and frameworks
• Support our presence at developer events, whether through booth participation, speaking opportunities, or other forms of developer engagement.

About You:

• 7+ years of experience in a DevRel or DevX role
• You have a long history of building technical content, code samples, tutorials, and speaking at events
• Comfortable working with Open Source projects and building community engagement around these
• You engage with various developer communities through podcasts, events, streams, and social media
• You've worked with internal product and engineering teams to shape development priorities that reflect developer feedback and input
• You work well with other DevRel or DevX team members to build joint projects
• You're comfortable with analyzing and measuring the impact of your work
• You are a clear cross-functional communicator.

Bonus points:

• Prior experience working in distributed teams and work environments and multiple time zones
• Familiarity with media management and applied knowledge of media technology applications
• Experience building mobile apps.

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