At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
The Lead QA will be responsible for overseeing the entire quality assurance process for software products, ensuring they meet high standards of quality and functionality. This role involves leading the QA team, developing test plans, executing test cases, identifying defects, and ensuring a smooth testing process throughout the development cycle. The Lead QA will collaborate with developers, product managers, and other stakeholders to improve product quality, reduce bugs, and deliver a seamless user experience.
Key Responsibilities:
- Team Leadership: Lead and mentor the QA team, ensuring that they are equipped with the necessary tools and knowledge to perform efficient testing.
- Test Strategy & Planning: Develop and implement test strategies, plans, and schedules to ensure complete coverage of product features.
- Test Execution & Automation: Oversee manual and automated testing processes, ensuring the right balance between both approaches for optimal efficiency and thoroughness.
- Defect Identification & Reporting: Identify, document, and track defects and issues, working closely with the development team to ensure timely resolution.
- Collaboration: Work closely with developers, product managers, and other stakeholders to ensure alignment on testing requirements and quality expectations.
- Continuous Improvement: Identify opportunities for process improvement and implement best practices for testing and QA processes.
- Documentation: Maintain comprehensive test documentation, including test cases, results, and defect reports, to ensure transparency and traceability.
- Quality Advocacy: Champion quality throughout the development lifecycle, ensuring that quality standards are met and promoting a culture of continuous improvement.
Skills and Qualifications:
- Experience: 5+ years of experience in quality assurance, with at least 2 years in a lead or senior QA role.
- Technical Skills: Strong knowledge of QA methodologies, tools, and best practices. Experience with test automation tools (e.g., Selenium, TestNG, or similar) is a plus.
- Leadership Skills: Proven ability to lead and mentor a team, providing guidance and support to ensure high performance.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently.
- Communication: Excellent verbal and written communication skills, with the ability to interact with team members and stakeholders at all levels.
- Attention to Detail: Exceptional attention to detail and the ability to identify even the smallest defects or issues in complex systems.
Preferred Qualifications:
- Experience with Agile development processes.
- Familiarity with version control systems (e.g., Git) and CI/CD pipelines.
- Experience in performance testing and security testing is a plus.
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
Job Requisition ID:
023562
Job Category:
Information Technology
Primary Location City:
Chennai
Primary Location Region:
Tamil Nadu
Primary Location Postal Code:
600089
Primary Location Country:
India
Additional Posting Location(s):
What We Do
With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.
We’re Challengers of Convention
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.
We’re Champions for Our Customers
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.
We’re Cheerleaders for Our Team
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission.
We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.
At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.
Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.
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