Lead Customer Application Engineer

Posted 18 Days Ago
Be an Early Applicant
Jebel Ali, Dubai
Senior level
Energy
The Role
The Lead Customer Application Engineer is responsible for providing technical expertise and solutions, performing technical analysis, and ensuring effective project management while working closely with commercial teams and leadership. This role requires deep knowledge of energy markets, customer needs, and performance efficiency of high-energy centrifugal pumps.
Summary Generated by Built In

Do you relish the prospect of working with cutting-edge energy products?

Are you passionate about providing complex technical solutions?

Join our Team!

Our IET business provides industry-leading products and services that optimize extraction, production and processing of energy. As a team with integrity, we create value with impactful decisions by effectively connecting ideas and people. We champion entrepreneurial culture to unlock full potential by bringing energy to the world.

Partner with the best

As a Customer Application Engineering Leader you will be responsible for:

  • Providing technical expertise and develops technical solutions (configuration, performance estimation, economics, etc.) as part of the pre-ITO (requisition) process while interfacing with the commercial team.
  • Possessing a deep understanding of relevant markets and customer economic value that aid winning bid strategies. To include 'ITO': Technical analysis of client need: definition and optimization of the products; scope (description); schedule; industrial scheme; cost, considering contract and internal policies and procedures. Calculation of plant, system and equipment performance and efficiency.
  • Documentation of technical specifications & costing elements for further contract execution phases. This also includes OTR part where engineers work on customizing the products and implementing it for specific customer needs
  • Developing new solutions under guidance and/or in a team setting or based upon precedents in the organizations.
  • Working together with business leadership at SPB and EB level. Specifies needs, communicates about project approach and presents outcomes of research done.
  • Delivering products as part of a team, orking on cross functional teams and Alternatively: Leading analytical and design activities using proven technologies and vested approaches and methods.

Fuel your passion!

To be successful in this role you will:

  • Have 4 year Bachelor's degree from an accredited university or college
  • Have 7-10 years of experience in Customer Application Engineering dealing with HIGH ENERGY API centrifugal pumps
  • Have Strong oral and written communication skills.
  • Have Strong interpersonal and leadership skills.
  • Ability to influence others and lead small teams, lead initiatives of moderate scope and impact.
  • Ability to coordinate several projects simultaneously.
  • Effective problem identification and solution skills.
  • Proven analytical and organizational ability.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer flexible working patterns

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits
The Company
HQ: Houston, TX
60,620 Employees
On-site Workplace

What We Do

Get new oilfield tools and chemicals delivered directly to your door from Baker Hughes. Frac plugs, packers, setting tools, drill bits and much more.

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