Lead, Cash Office

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

5241 Northland Drive - Grand Rapids, Michigan 49525

Job Description:

Position Summary:

This role is responsible to perform all phases of the store's cash office operations in an accurate and efficient manner to ensure that the work shift contributes positively to the best interests of the store. Complete all other duties as assigned in a timely manner.

Here’s what you’ll do:

• Observe strict confidentiality of all company records and financial information and safeguard against unauthorized access to such information at all times.

• Monitor front end activities to ensure that all cashiers comply with store policies in the handling of all transactions: cash, checks, debit/credit/EBT cards, ID requirements, over rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.

• Follow all policies pertaining to the sale of alcoholic beverages, tobacco, pseudoephedrine, etc. 

• Accurately operate cash register, display cost of customer purchase, make change, cash checks, and issue receipts.

• Accurately balancing cash and media to ledger and ensuring cash is controlled and safely deposited. 

• Knowledgeable and capable of implementing all related security and cash drawer accounting procedures. 

• Keep management informed of problems with pricing, cash registers, scales, or other cash office issues.

• Maintain records on cash controls for internal audits.

• Follow all PPE and Safety Guidelines

• Follow all Food Safety and Cleaning Expectations

• Follow Guest Experience Guidelines

• May be assigned tasks in other departments based on customer experience need

• Additional responsibilities may be assigned as needed

Here’s what you’ll need: 

• High school graduate or equivalent (GED)

• Ability to read, write, comprehend, and interpret documents 

• Basic mathematical skills 

• Suggestive Selling/Knowledge of Products 

• Detail Oriented

• Basic computer skills (email, spreadsheets, etc.)

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.