Pre-Sales Solution Consultants at Clarivate are an engine for commercial growth, a trusted advisor to customers and prospects, and an outstanding cross-functional team player. As an individual contributor, you will be expected to be a Subject Matter Expert (SME) who can demonstrate domain expertise and a strong personal brand of experience, domain/solution/technical knowledge, and practical business applications that build trust and demonstrate value to customers and prospects.
Solution Consultants are also thought leaders in their given domain and often contribute to marketing and demand-generating activities, such as participating in webinars and conferences, writing blogs and white papers, and supporting other critical commercial initiatives.
About You – experience, education, skills, and accomplishments
- Advanced degree in Life Sciences or Healthcare-related field (or additional experience to compensate for degree)
- Minimum of 10 years of experience; in combination of biomedical pharma or academic experience preferably using data, software, and services to enable processes, make decisions, and deliver value
It would be great if you also have…
- Experience with application programmatic interfaces, data engineering, or programming/scripting is a plus
- Published academic research and public speaking experience in domain area is a plus
- Previous solution consulting or SME experience is a plus
What will you be doing in this role?
As a Business Consultant, your primary duties will revolve around driving commercial outcomes by building customer trust and confidence in our proposed solutions and associated value proposition. You will work with the customer and commercial teams to define solution packages and identify the set of products, solutions, and services that will best serve their needs. While this role may involve the need to “demo solutions” to achieve this goal, the role is primarily focused on building trust through subject-matter expertise and solving customer problems via a combination of Clarivate solutions. Additionally, you should be comfortable leading strategic pilots and/or advisory-related client engagements that are meant to demonstrate client value and lead to larger, longer-tail ACV opportunities.
Using these strengths:
DOMAIN & SUBJECT-MATTER EXPERTISE
- Strong background in Life science and Healthcare and for this specific role, Industry expertise in the R&D (preclinical or clinical), market access or market intelligence
- Ability to clearly explain and articulate the value of relevant healthcare data and analyze
- Published research relevant to the customer vertical and domain is a plus
- Must have an ability to gain and retain customer trust, confidence, and respect
CONSULTING & PROBLEM-SOLVING
- Strong problem solving and analytical skills
- Customer-centricity and ‘outside-in’ approach to commercial problems
- Ability to “speak the customer’s language” and translate Clarivate terminology and concepts into terms that will demonstrate value
- Excellent oral and written communication, presentation, and customer-facing skills
- Managing / leading engagements while assembling resources from across the business to support advisory related projects
TECHNICAL EXPERTISE & SOLUTION ENGINEERING
- General aptitude with common business software applications and quick software learning skills is an absolute must for this role
- Data analytics and relevant programming languages a plus
TEAMWORK & COLLABORATION
- Proactive mentality and ability to prioritize using metrics- and outcome-based approach
- Outstanding time management skills and comfortable working in a very high-pace, dynamic environment
- Ability to work as part of and with remote cross-functional and cross-cultural teams
- Build strong relationships internally and externally with critical stakeholders
- Customer-centric with a track record of consistently delivering on commitments
- Willingness to travel if and when required (potentially minimum 25%)
About the Team
This is a global team of 10 members who are subject matter experts toward mostly pharmaceutical customers accelerating the development of drugs. Presenting solutions, while acting on feedback that brings future enhancements. Internal teams they collaborate with including content, sales, product and marketing.
Hours of Work
- This is a remote position based anywhere in US
- This is a full-time position, primarily working core business hours EST zone.
#LI Remote
Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled
Top Skills
What We Do
Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
