Join Convera on an Exciting Journey!
Are you ready to be part of a transformative journey? At Convera, we're modernising our entire company, starting with our KYC and onboarding platform. This ambitious project aims to enhance customer experience, boost operational efficiency, and safeguard our company from bad actors. We're looking for a dynamic and experienced Product Manager to lead this charge.
About the Role
As a Product Manager, you'll be at the forefront of shaping the product direction and enhancing the KYC & Onboarding experience for our customers around the world. You'll lead the modernisation of our end-to-end processes, from ID verification and screening to risk scoring, ensuring a seamless and secure onboarding journey.
Key Responsibilities
- Drive Customer Experience & Efficiency: Lead KYC product roadmaps from ideation to production, defining & tracking KPIs and solving real problems for our customers.
- Analyze & Innovate: Evaluate existing processes, identify problem areas, propose solutions, and build efficient operating models aligned with our strategy.
- Stakeholder Engagement: Clearly articulate product value propositions, ensuring alignment with customer needs and KPIs.
- Collaborate & Deliver: Work closely with technical and non-technical teams to define features, requirements, and user stories.
- Champion Change: Manage the introduction of new products, ensuring smooth transitions for the organization and customers.
- Data Management: Own the KYC data model, enhancing and improving data quality.
- Quality Assurance: Ensure thorough testing and quality deliveries.
- Insightful Analysis: Provide business performance insights through data analysis, influencing product strategies.
- Innovate & Lead: Stay ahead with industry best practices, ensuring Convera leads in efficiency, user satisfaction, and compliance.
What We're Looking For
- 3+ years in Senior Business Analyst or Product Manager roles.
- Experience in Compliance and KYC/client lifecycle management technology/products.
- An understanding of Customer Due Diligence, Risk Scoring, and KYB.
- Proven track record of identifying, implementing, and driving improvements and changes in systems, processes, and practices to improve efficiency and enhance the Client/Customer experience
- University degree or equivalent industry qualification.
- Strong stakeholder management, communication and presentation skills.
- London or Vilnius based
Why Join Us?
- Career Growth: Exciting development opportunities in a global organisation.
- Competitive Compensation: Annual corporate bonus.
- Work-Life Balance: Remote first with a flexible work approach.
- Comprehensive Insurance: Private medical, and life cover.
- Generous Time Off: Paid holidays, time-off, and leave policies for life events.
- Community Engagement: Paid volunteering opportunities (5 days per year).
Ready to Make an Impact?
If you're an ambitious Product Manager with a passion for innovation and excellence, we want to hear from you! Apply now and join us in shaping the future of Convera.
What We Do
Convera is one of the largest non-bank, B2B cross-border payments companies in the world. We bring people, technology, and commerce together to help companies of all sizes navigate the future of global commerce. More than 30,000 customers, including small business owners, enterprise treasurers, educational institutions, and financial institutions, rely on our services to manage international payments and minimize currency risk.
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