Knowledge & Information Services Assistant - Capital Raisings - Loans

Overview of the Function

Freshfields’ global Knowledge function connects people and knowledge to enable the firm’s lawyers to provide market-leading client service, grow the business, strengthen client relationships, and support the development of legal skills, all while focusing on value, quality, and efficiency. Our Knowledge & Information Services team is a key part of this function, playing a critical role in ensuring that the firm’s lawyers and business services colleagues have access to curated internal knowledge collections and external resources relevant to their work, supporting research activities and current awareness.

This is an exciting opportunity for a candidate with an interest in law, knowledge, and information services who is keen to be part of a global team and develop an understanding of the firm’s loan finance practice.

Role Summary/Purpose of Job

The Knowledge & Information Services Assistant will support the firm’s Knowledge Lawyers and the lawyers within the banking and finance practice. They will be responsible for capturing knowhow, developing our internal knowledge collections, managing our external resources (both online and in print), guiding users, responding to queries, and supporting resources training.

The Knowledge & Information Services Assistant will be part of our global Knowledge & Information Services Team, led by the Global Head of Knowledge & Information Services. They will report to a Knowledge & Information Services Manager and work alongside other Knowledge and Information Services Specialists and Assistants. The role will principally support the Senior Loans Knowledge Lawyer but, as a member of a global team, will also collaborate with colleagues on firmwide or cross-practice projects.

Key Responsibilities and Deliverables

• Knowledge & Insight Capture: Ensuring knowledge insights and knowhow from client mandates are captured, in collaboration with Knowledge Lawyers and in line with relevant practice area processes.

• Current Awareness (Internal and External Facing): Supporting the creation and sharing of updates, insights, and commentary on legal, regulatory, and market developments. This may involve conducting research, collating materials, tracking cases, legislation, or other developments, drafting summaries and updates, and maintaining topic pages on our Knowledge SharePoint.

• Knowledge Collections Management: Collating and maintaining our internal knowledge collections, including uploading knowhow, tagging (adhering to global standards and governance protocols), creating and maintaining topic pages, and reviewing and curating materials.

• Internal Knowledge Products Creation/Updating: Supporting the Knowledge Lawyers and practice groups in creating and updating internal knowledge products, such as standard forms, templates, and practice notes, including automating documents.

• Information on Resources: Maintaining and updating information on relevant SharePoints and other tools used to house and disseminate information about our internal and external resources.

Qualifications and Skills

• Degree in law, library and information sciences or information management

• For law graduates, LPC, bar exam pass or equivalent is desirable

• SharePoint skills, content publishing, database maintenance and ability to upload content to websites (full training will be available)

• Experience of working in a law firm (eg as a paralegal, knowledge assistant or in a library/research role) and/or understanding of legal products/services or professional services experience is desirable. 

This role places an emphasis on commercial awareness and is an ideal opportunity to learn about various loan transaction structures and the key documentation involved. If you are keen to be part of a dynamic team and contribute to the success of our global Knowledge function, we encourage you to apply