Key User Manager_Large Users & After Sales._SriLanka

Posted 2 Days Ago
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Colombo
Senior level
Internet of Things
The Role
The Key User Manager will focus on user relationships, retention, and conversion from competitors, providing solutions to end users. Responsibilities include conducting trials, organizing trainings, managing user data, and expanding operations while collaborating with the Bosch team to maximize sales.
Summary Generated by Built In

Company Description

In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has in India the largest development center outside Germany, for end to end engineering and technology solutions. The Bosch Group operates in India through twelve companies. Bosch set-up its manufacturing operation in 1951, which has grown over the years to include 18 manufacturing sites, and seven development and application centers. Bosch Group in India employs over 31,000 associates and generated consolidated revenue of about ₨.21,450 crores* (2.66 billion euros) in 2018 of which ₨. 15,824 crores*(1.96 billion euros) from third party. The Group in India has close to 18,000 research and development associates.

In India, Bosch Limited is the flagship company of the Bosch Group. It earned revenue of over ₨. 12,460 crores (1.54 billion euros) in 2018. Additional information can be accessed at www.bosch.in.

Job Description

••TGS responsibility from defined key users (predominantly construction, wood working, metal fabrication and assembly users) for all BU’s.

••Support user retention and conversion from competition to Bosch by building up a close user relationship

••Provide appropriate solutions to end users, customers & team.

••Establish key (new) products in his area. Visit users in industrial clusters, conduct regular trials, organize user meets, safety trainings and service trainings.

••Spare Part Planning (Forecasting & Pricing)

••Expanding the Workshop operation (network) & generating new business leads

••Perform demonstrations, safety seminars, service campaigns for end users.

•• Signing up rate contracts and Service Agreement with Large user accounts

••Managing user contact data, direct relation with users & establish channel relationships.

••Collaborate across with Bosch PT and larger Bosch team maximize sales.

Qualifications

  1. BE / MBA
  2. Experienced field sales person with strong user focus

Additional Information

•Experience of 6-8 years in customer sales and service

•Knowledge of industry (Construction, metal fabrication, manufacturing)

•Competence in technical sales, after sales, Pro-active, entrepreneurial mindset

•Strong communication skills across all hierarchy levels

•Market knowledge of Sri Lanka

•Strong selling skills with customer centricity.

The Company
HQ: Gerlingen-Schillerhöhe
166,834 Employees
Remote Workplace
Year Founded: 1886

What We Do

The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.

As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers.

Instagram: https://www.instagram.com/boschglobal/
Facebook: https://www.facebook.com/BoschGlobal
Twitter: https://www.twitter.com/BoschGlobal
Glassdoor: https://bit.ly/3raTZnH

Imprint: www.bosch.com/corporate-information
Privacy statement: www.bosch.com/data-protection-notice

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