Role: Key Account Manager
Location: Nation Wide (West Midlands - Manchester base)
ABOUT THE ROLE –
The Key Account Manager is responsible for managing a portfolio of Key account contracts. In doing so it will continually review the portfolio, identifying and managing actively priority accounts, maintaining a good understanding of the customer and its business needs, whilst building and maintaining strong relationships with customer stakeholders and decision makers.
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Managing a portfolio of 15-20 Key Accounts.
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Prioritise the Key account portfolio to ensure return on investment and growth from the portfolio.
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Identify and convert specific growth opportunities delivering demonstrable growth at targeted accounts.
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Develop and manage the Key account plan.
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Actively engages the customer through face to face visits and through attendance of the quarterly business reviews, building strong relationships with stakeholders and decision makers.
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Has a strong understanding of our contractual commitments to the customer.
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Reports monthly the portfolio status including budgetary performance, renewal status and opportunity/risk profile.
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Successfully renew the customer contract at term.
Working Hours:
Mon – Fri: 8.30am - 5.30pm
Weekly hours: 40
Breaks: 1 hour
ABOUT YOU –
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Experience of sales or account management experience.
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Degree qualified or matched with similar relevant qualification (eg apprenticeship) and industry experience.
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Track record in identifying and converting growth opportunities to sales.
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Proven ability to present, engage and negotiate at a senior leadership level.
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Experience in contract negotiation.
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Good communication skills both written and verbal.
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Ability to communicate effectively at all levels.
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Self managed and self motivated taking responsibilities for own deliverables.
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Strong customer focus, able to manage the needs of the customer and deliver the business goals.
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Good financial and business acumen and organisational skills.
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Contract negotiation.
Your offer:
And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including:
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25 days plus bank holidays annual holiday entitlement
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Ability to purchase an additional 5 days holiday subject to scheme rules
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Contributory Pension Scheme
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Cycle to Work Scheme
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Life Assurance
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Up to 1 day’s paid leave to concentrate on your wellbeing
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A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
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Unlimited mental health support from qualified mental healthcare professionals
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24/7, unlimited remote GP appointments – so you can get fast access to a doctor at a time convenient to you
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Six 1-2-1 nutritional video consultations per year
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Six 1-2-1 digitally delivered personal training sessions per year
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360 Wellbeing Score — take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
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Physiotherapy — eight sessions a year shared between you and your partner
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Medical second opinions
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Savings and discounts for savings on weekly costs
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On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing
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Company Sick Pay from day 1
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Group Income Protection – after a period of sickness absence
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Long service recognition
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Free unlimited access to LinkedIn Learning
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Free ERIKS Branded workwear
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Free Eye tests
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Car or Car allowance
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ERIKS are an equal opportunities employer
About us:
We’re ERIKS – a leading Specialised Industrial Service Provider, making remarkable a reality every single day.
We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make “industry work better”. You might just see O-rings and valves, but to us, they help power the world.
We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.
This is where you come in!
Why ERIKS?
With 170 sites across the UK and Ireland, a supportive environment is never far away.
And, even though we’re proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse jobs. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull – wherever you are, your specialism is our strength. Collectively, we all have incredible expertise, and we know it takes dedication and hard work to get there.
At ERIKS, we’re committed to building a community – it’s the people you work with, it’s the support you receive from your manager, it's the technical specialism that is at the core of everything we do.
What are you waiting for? We can’t do it without you!
What We Do
ERIKS is a specialized industrial service provider that offers a wide range of technical products, co-engineering, and customization solutions, as well as related services. We help customers in a variety of industrial segments to improve their products' performance and reduce their total cost of ownership.
Our technical know-how is the basis of our specialism. Over the last 80 years, we have built up deep expertise in the areas of sealing & polymer, gaskets, valves & instrumentation, industrial & hydraulic hoses, industrial plastics, power transmission & bearings, conveying systems and tools, maintenance & safety products. We supply A-brands as well as our own ERIKS products. A strong focus on digitalization and data insights allows us to develop new services and improve processes for our customers.
At ERIKS, we stand for doing good business. We value long-lasting relationships with all our stakeholders, conduct business in a fair and transparent way and contribute to a better and more sustainable society.
Our 5,000 skilled colleagues worldwide serve customers in their original equipment manufacturing (OEM) and maintenance, repair, and overhaul operations (MRO). ERIKS has branches in 12 countries, with a strong position in Western Europe, alongside a presence in Asia
