Key Account Manager

Posted 8 Days Ago
Be an Early Applicant
Hiring Remotely in Florida
Remote
Senior level
Software • Travel
The Role
The Key Account Manager will manage client relationships, negotiate agreements, and lead business development efforts within the travel industry. Responsible for delivering insights, monitoring strategies, and identifying new revenue opportunities, the role requires strong commercial skills and the ability to travel quarterly for trade shows and meetings.
Summary Generated by Built In

#DespegarTeam is a group of professionals dedicated to creating the best experiences in order to enhance people's lives by traveling. We work as a team, we get involved and we are not afraid to be wrong before learning how to do it. 


Being part of #DespegarTeam is being able to grow and develop as professionals. We set goals and do not stop until we achieve them. We innovate, create, learn from mistakes, and thus, consolidate ourselves as the most important travel platform in Latin America.We solve problems and develop new IT solutions for the travel industry. 


We have a new challenge for those who:


Are the key to their own professional growth and seek to maximize their talent

Are looking forward to create new high quality solutions and make things happen

Are exacting, competitive and do not get stuck


In Despegar/HotelDO - we are a great team of professionals dedicated to revolutionizing the world of tourism through technology. We work as a team, get involved, are not afraid of making mistakes and we always want to go for more. We constantly generate new and better ideas to encourage the challenging world of tourism and technology.

Responsibilities:

  • Manage client relationships and full ownership of target and sales strategy
  • Act as a liaison between key customers and internal stakeholders, in order to meet account performance.
  • Negotiate agreements, contract, overrides, SLA, incentives and marketing campaigns with partners
  • Deliver quantitative results, business understanding and strategic insights to partners
  • Lead select business development efforts
  • Monitor yearly strategies and initiatives and/ or set up quarterly, monthly business reviews, conference calls, sales calls, presentations etcIdentify new revenue generating opportunities and build business case to prioritize
  • Suggest solutions and innovative ideas to meet client needscreate reports and business analysis reports to view results and identify business opportunities
  • Ability to travel quarterly to attend trade shows, conferences, or sales calls.
  • Reports to: Director of Sales.

Position requirements

  • Have a high understanding of the travel industry, wholesale, API/XML knowledge basics
  • Minimum 5 years of experience in a business to business sales environment
  • Strong commercial, negotiation, communications and organizing skills.
  • Ability to work and thrive in a multi-tasked, ever changing fast paced environment
  • Analytical and proven track record in using data to drive strategy and make decisions
  • Knowledge and existing strong relationships with key partners - bedbanks, OTA, TO and TA
  • Excellent in problem-solving
  • Ability to liaise, influence, drive action plans at senior level with our clients and internal stakeholders.
  • Fluent in English, Spanish proficiency preferred.
  • Based in Florida - work from home.

We offer:

  • Being part of a company that is a leader in Travel industry
  • Belong to a team of professionals who are passionate about traveling in the world of technology and make it possible for others to travel
  • Integrate a team that uses technology as a way of innovation and resolution of opportunities.
  • Develop your own career in a competitive and challenging world
  • Competitive salary

We have a new challenge for those who:


Are the key to their own professional growth and seek to maximize their talent.

Are looking forward to create new high quality solutions and make things happen

Are exacting, competitive and do not get stuck.


We offer:


📌Being part of leader company.

📌Be a team member of professionals who are passionate about traveling the IT world and make traveling possible to others.

📌Join a team that works with technology as a way of innovation a problem solving. 

📌 Develop your own career in a competitive and challenging environment. 


If you want to be part of a unique team in the travel industry, join us!


Choose Despegar as your next destination!


At Despegar we are committed to creating an inclusive work environment where meritocracy and equal opportunities are integrated into all our talent management processes, fostering diversity as part of our constantly evolving culture.

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The Company
Buenos Aires, Buenos Aires
4,332 Employees
On-site Workplace

What We Do

We are the leading Travel Technology Company, committed to technological development since 1999, with the goal to create enriching travel experiences. Our multiregional presence span 19 countries and consolidates 9 brands, including Decolar, Despegar, Best Day, BD Experience, Viajes Falabella, Viajanet, HotelDO, Koin, and Stays. Originating as a provider of flight tickets, our offerings have expanded into a comprehensive catalog, featuring B2B, B2C, physical stores, and robust online sales. Collaborating with 238 airlines, 1.4 million accommodations, 1,260 car rental agencies, and over 800 destination service providers, we ensure complete, reliable, and accessible travel packages. The Despegar app, with over 60 million downloads, holds the title of the most downloaded travel app in the region. Operating in the global $2 trillion travel market, with a primary focus on the $150 billion Latin American market, we cater to our customers through our B2C, B2B, and White Label offerings. We anticipate our end market to expand at double digit rates in the coming years and leverage our best-in-class technology, regional expertise, and industry-leading inventories to outperform the market growth rate and continuously gain market share. While we strive to exceed the diverse travel demands of our clients we are also committed to social responsibility, as we work on mitigating environmental impact and implement inclusion programs across our operations in the region. Additionally, we invest in developing our talent, offering opportunities to shape market-leading professionals. Our dedication to excellence, continuous learning, and a commitment to innovation drive our growth. Despegar has been trading on the New York Stock Exchange (NYSE: DESP) since 2017.

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