We’re looking for an experienced Key Account Manager to take ownership of strategic relationships with our key clients, driving their success and satisfaction with our Adverity products.
If you thrive on managing impactful partnerships, excel at identifying and executing growth opportunities, and enjoy collaborating in a fast-paced SaaS environment, this role is your opportunity to make a significant mark in the Martech industry.
This is a full-time hybrid role based in our London office, with a flexible setup that encourages regular in-office collaboration at least once a week.
Some of the things you'll work on:
- Take commercial responsibility for an entire agency network partnership, driving ownership of renewals and expansion opportunities.
- Cultivate close relationships with a key agency network and its senior stakeholders through regular communication, in-person meetings, and strategic alignment.
- Collaborate with internal teams like Support and Tech to proactively resolve inquiries and provide actionable feedback.
- Prepare and deliver demos, presentations, and QBRs, often engaging larger audiences and key decision-makers.
- Maintain a comprehensive overview of your agency network to identify and mitigate risks promptly.
- Use our CRM tool (Gainsight) for accurate forecasting, reporting, and maintaining client success visibility.
We're excited if you have:
- 4+ years of experience in a similar role, preferably in Martech, Adtech, or SaaS. Key Account Management or Enterprise experience is a strong plus!
- A passion for Martech and continuous learning to master how our products create value for clients.
- Excellent customer service and negotiation skills in fluent English, with proven success working with C-Level executives and senior decision-makers.
- The ability to manage complex client networks, identify growth opportunities, and mitigate risks proactively.
- A dynamic, solution-oriented personality with high energy and enthusiasm for client success.
- A willingness to travel semi-regularly, motivated by building strong, in-person connections.
Why you'll love it here:
- Flexible working hours and home office
- Internal shares program (EDPP)
- Budget for job relevant training
- Regular team events (also remote)
- Modern and stylish office in the heart of London
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+2 days paid off)
- Pension Scheme
- 25 days annual leave (excluding UK public holiday)
- Private health insurance
- Cycle to Work Scheme
Are you ready to apply?
We offer a competitive salary package depending on your qualifications, experience, and location.
Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!
What We Do
What is Adverity?
Adverity is the data and analytics platform enabling marketing and eCommerce
teams to make better decisions and improve performance.
What is our mission?
Our mission is to empower marketing & eCommerce business users to effortlessly leverage all data and turn it into powerful insights, decisions, and actions.
What does Adverity do?
Adverity lets businesses easily connect all their data into a single source of truth, quickly visualize marketing performance in real-time, and reveal insights to make better decisions faster.
Why does it do this?
Marketing is fast becoming a data-driven industry and those companies that have learned to unlock the true power of their data to improve performance are those most likely to succeed.
Who is it for?
For marketers: Adverity enables marketers to easily visualize all their data in a single source of truth, measure marketing performance, and optimize campaigns based on accurate real-time information.
For data analysts: Adverity automates data integration and harmonization from any data source, eliminating time wasted on manual data wrangling and ensuring an accurate single source of truth, so teams can make data-driven decisions.
For CMOs: Adverity enables CMOS to accurately measure the ROI of all programs and demonstrate value to the business by providing a single source of truth across 600+ data sources, with visualization of marketing performance in real-time. With Adverity, CMOS can trust their dashboards based on having a complete and accurate set of data right from the source.
Who do we work with?
Adverity partners with some of the world’s leading brands and agencies including Ikea, Vodafone, Nestle, Unilever, Publicis, and Dentsu. We work with midsize to enterprise companies from a variety of industries including eCommerce, Technology, CPG & Retail, Telecom, and Media & Entertainment
