Key Account Manager

Posted 9 Days Ago
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Hiring Remotely in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Remote
Senior level
Marketing Tech
The Role
The Key Account Manager will develop and maintain corporate accounts, provide high-quality service, analyze customer needs, propose solutions, design account plans, and implement company objectives. Responsibilities also include sales reporting, achieving targets, and ensuring customer success to drive business retention and expansion.
Summary Generated by Built In

Company Description

About Jobstreet by SEEK

SEEK’s portfolio of diverse businesses, which includes Jobstreet and Jobsdb in Asia, make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.​

Life at Jobstreet by SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Place to Work 2023 In Tech (third year in a row). In Malaysia, where SEEK’s Asia HQ is located, we received four accolades at the TalentCorp Life at Work Awards 2023, including first runner-up for Best International Organisation and champion for Best CHRO. We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Job Description

  • Develop and maintain existing corporate accounts and provide high quality servicing to existing hirers
  • Analyse the customer’s needs through data driven methods and structured planning sessions, and then propose the most effective solutions
  • Develop sales strategies to grow existing revenue & upsell other JobStreet.com services
  • Design and implement the account plan to build deeper relationships and grow sales
  • Design engagements and build relationships with top management/ decision makers of each key customer through conducting sales presentations, account reviews and provide total consultancy to hirers on all products and service offerings
  • Identify target accounts and hirers’ needs, propose solutions and devise strategies to overcome competitive obstacles
  • To support company new product rollout/adoptions by proactively engaging, communicating and implementing the rollout/ adoption to all the hirers
  • Other duties encouraged include accurate sales reporting, achieving monthly sales targets and handling collections.
  • Focus on ensuring customer’s success and return on investment to drive business retention and expansion
  • Work with relevant stakeholders across departments to develop action plans or customer programs whenever required

Qualifications

  • 5 years of proven experience in corporate sales and key account management
  • Proven track record of developing a portfolio of key accounts on a regional or national level
  • Ability to build relationships with senior managers and decision makers
  • Ability to engage and communicate optimally with customers at all levels
  • Ability to develop good quality proposals and present to a large audience
  • Ability to facilitate customer solutions workshops or similar sessions
  • Experience in simple program/ project management
  • Demonstrate strong analytical skills to derive insights from related market data
  • Must have strong presentation skills that appeals to audience emotionally

Additional Information

Perks and Benefits

  • Attractive remuneration package
  • Hybrid Working
  • Flexible leave offerings
  • Smart casual dress code every day

We don’t just want to know what you can do, we want to know who you are. This means getting to know you beyond your CV. 

So, if you’re shortlisted, we’ll be inviting you to complete an interactive online job preview that will simulate scenarios you’ll likely face on the job. 

We invite you to share why you’d be a great fit for the role, and highlight your transferable skills. Successful candidates will then be invited to a face to face interview.

The Company
Cremorne, Victoria
2,922 Employees
On-site Workplace
Year Founded: 1997

What We Do

SEEK is a global leader in employment marketplaces, solving real problems for our customers and connecting the right people with the right work. Our platforms are used by approximately 60 million candidates worldwide, we have relationships with over 450,000 hirers and exposure to around 900 million people, which means we really know the markets we are operating in. With an international presence that spans Australia, New Zealand, South-East Asia, Brazil and Mexico, your career can take you in many directions at SEEK.

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