Key Account Manager – South (Bangalore, Tamil Nadu, Kerala, Andhra Pradesh & Telangana)

Posted 3 Days Ago
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Bangalore, Bengaluru, Karnataka
Mid level
Healthtech
The Role
The Key Account Manager will drive and grow ARDx business within identified key accounts, manage relationships with stakeholders, and ensure customer satisfaction. This role involves developing sales strategies, improving sales pipelines, and collaborating with multiple departments to execute the sales cycle effectively.
Summary Generated by Built In

     

JOB DESCRIPTION:

Responsibility

Drive and grow ARDx business within identified Key Accounts

  • understand volume of Abbott business in these accounts, anticipate barriers to product usage and ensure access to reach targets.

Drive new conversions and performance of Institutional segment

  • Develop sales pipeline and conversion plan  
  • Ensure sales effectiveness and efficiency in customer visits
  • Managing and improving pricing, distribution channels to achieve competitiveness 
  • Review key account sales performance on a regular basis and take corrective actions 

Accountable for achieving the yearly budgeted target

  • Build a forecast by frenchise wise to meet the budget numbers
  • Define sales strategy and commercial priorities for identified key accounts.
  • Review key account sales performance and ensure to achieve its budget numbers

Responsible to manage the Internal & External Relationship

  • Identify key stakeholders and build & manage relationships within identified Key Accounts (Lab technicians, Pathologists, Microbiologists etc.)
  • Manage relationships with non-clinical stakeholders (Pharmacist-Purchase managers , Distributors, Sub-distributors, Dealers) to complete the sales order and fulfillment cycle.

Responsible for Customer Satisfaction

  • Solicit Customer Satisfaction Surveys participation, investigate causes of customer dissatisfaction
  • Ensure that market intelligence and feedback is captured and disseminated

Collaborating with multi-functional teams (Marketing, Finance, Logistics, Operations, among others) to execute the sales cycle and to ensure high levels of customer attention and service

Builds extensive relationships with decision makers and influencers of key accounts after assessing their needs, purchasing method, and frequency of contact preferences

Strictly adhere to the Abbott compliance guidelines while engageing with HCPs or other commercial entities 

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:Sales Force

     

DIVISION:ID Infectious Disease

        

LOCATION:India > Bangalore : Jigani Link Road

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:Standard

     

TRAVEL:Not specified

     

MEDICAL SURVEILLANCE:Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)

     

     

     

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The Company
Abbot Park, IL
97,838 Employees
On-site Workplace

What We Do

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

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