Key Account Manager - Paris

Posted 10 Days Ago
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Paris, Île-de-France
Hybrid
Mid level
Internet of Things • Consulting
The Role
The Key Account Manager will develop and nurture long-term relationships with enterprise clients, focusing on understanding their needs in freelancing and providing tailored solutions. The role requires excellent communication, analytical skills, and the ability to lead business development initiatives.
Summary Generated by Built In

🪐 Discover our galaxy


Malt is Europe's leading freelancing platform with one clear mission: to give people the freedom to choose who they work with. Co-founded in 2013 by Vincent Huguet, who still serves as CEO, Malt is a tech company with a human approach that helps companies and freelancers make the perfect match.


Malt is a marketplace that embraces a community of over 700,000 freelancers and over 70,000 clients, ranging from small and medium-sized enterprises to large corporations. More than just a connector, our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.


We are all about giving both freelancers and companies choice and added peace of mind, so that every experience on Malt is nothing less than (inter)stellar. The launch of Malt Strategy in 2023 enabled Malt to broaden its scope by offering the expertise of a network of top independent consultants and transition managers, to better support companies from the strategy to the implementation of ambitious projects.


✨ Malt is also…


- a tech company with a human approach

- a company with a strong culture fueled by 700 Malters from 40+ nationalities, working from 9 countries all around Europe - Germany, Belgium, United Arab Emirates, Spain, France, Netherlands, Nordic countries, United Kingdom, and Switzerland.

- committed to creating a safe and inclusive space where every employee can thrive both personally and professionally

- committed to equality and diversity (50% of People managers are women)

- a company with strong career path policies allowing all Malters to develop and grow equally

- backed by renowned investors including ISAI, Serena, Eurazeo Growth, Goldman Sachs and BPI France


Join us on Planet Malt, we need you to help us write this next chapter! 🪐


At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.


Explore your future career 🔭


Malt is scaling up fast and recruiting for our top-performing Sales team in order to accelerate our growth. 


Our Key Account Managers are in charge of acquiring and nurturing long-term partnerships with our large enterprise clients (37 companies of the CAC40 find their freelancers on Malt).


This is a challenging “full-stack” sales role that will directly contribute to the commercial expansion of Malt all while building quality relationships with our key accounts.

 

Key responsibilities 

 

I. Develop a portfolio of active clients within key accounts 

- Acquire, from a portfolio of prospects and clients, a precise understanding of the rise of freelancing and the associated challenges

- Accompany key clients in the analysis of their organizational environments and their relationship to freelancing

- Convince them of the benefits of using a platform built on an open model that federates the leading community of freelancers in Europe

 

II. Develop the “Malt Reflex”

 

AMs and KAMs hold a "trusted advisor" position and establish a long-term support relationship with their clients. They play a key role in bringing value to the various client stakeholders through:

 

- Identifying new needs in advance, for a rapid and qualitative response in the proposal of new expert profiles

- Conducting meetings (regular or ad-hoc) and presenting deliverables on an ongoing basis: contractual follow-up points, production of external analyses and benchmarks, optimization of the customer experience, sharing of sector analyses, sharing of freelance feedback, etc.


 

💼 Career Development:

 

Here at Malt we have a clearly defined career path to accompany our teammates in their professional growth.


The Sales team is organized into Business Units that correspond to the industry sectors of our clients. The team consists of different levels of seniority: AM, KAM, Senior KAM, Practice Leader, BU Manager, and BU Director. 

 

You also have the opportunity to develop as an individual contributor or team leader: you will join an adventure where much is still to be done and where taking initiative is highly valued (organizing events, actively participating in conferences, internal training with our peers, etc.) 

About you 🧑‍🚀

  • 3 to 5 years of professional experience in managing complex full-cycle B2B sales for key enterprise accounts
  • Business school degree or equivalent
  • Background in consulting or intellectual services is a strong advantage
  • Excellent formal communication and presentation skills in order to organize and lead C-level meetings
  • Appetite for business development and eager to hunt and create new opportunities to break ground in an industry where partnerships have yet to be built
  • Curious and strong analytical skills to understand the short, medium, and long-term needs of clients
  • Knowledge of the tech ecosystems and professions is a real asset
  • Native-level French speaker with fully professional English and ready to collaborate in an international environment

How to join the mission? 🚀

  • First call with Elisa, our Talent Acquisition Manager, to better understand your background and share more about this opportunity
  • First interview with one of our Key Account Managers to discuss your experience and the role in more detail
  • Business case to prepare and present to a panel of Sales leaders to evaluate your sales skills
  • Professional Reference check
  • Final interview with Reda, General Manager France, to discuss our long-term vision

Malt is the perfect space to thrive personally and professionally 💫


- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris

- Equity: Every Malter is entitled to stock options 

- Lunch vouchers (legal benefit): €9/day on your Swile card

- Transportation (legal benefit): 50% reimbursement (any type of transport)

- Healthcare insurance (legal benefit) 

- RTT: From 8 to 12 days off per year

- Sports: Company participation to a Gymlib membership

- Malt sabbatical: Every three years, all Malters are entitled to a one month fully paid sabbatical leave

- Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow

- Remote work: Hybrid policy balancing on-site and home office

- Team building events organized every year


Ready? Get your ticket to Malt 🪐 

The Company
London
1,471 Employees
On-site Workplace
Year Founded: 2013

What We Do

Malt is a platform that connects businesses with freelancers, finding the perfect match for every project. Our mission is to provide everyone with the freedom to choose what work they do and who they do it with. By helping to redefine the world of work and the relationships we have with it we hope to empower everyone to shape their careers to fit exactly what they’re looking for. Malt was founded in 2013 by Vincent Huguet and Hugo Lassiège, who were both joined by Alexandre Fretti as Co-CEO in 2020. In March 2022, Malt acquired Comatch, enabling us to create a dedicated category for independent management consultants and interim executives where clients can access vetted expertise, known as Malt Strategy. We have now gained the trust of more than 550,000 freelancers and 70,000 clients, becoming one of the leading marketplaces for freelance talent. We are currently operational in nine countries and regions: Belgium, France, Germany, the Netherlands, the Nordics, Spain, Switzerland, the UAE and the UK. Malt has evolved into a successful scaleup with more than 700 employees from 44 different nationalities, who share the same values of care, ambition, joy and autonomy. Join us and become part of the future of work!

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