Key Account Manager (North Italy)

Posted 4 Days Ago
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Milan
Senior level
Healthtech
The Role
The Key Account Manager will drive territory sales growth for oncology brands, organize scientific meetings, manage customer engagements, monitor competition, and collaborate with internal teams to enhance customer satisfaction using a data-driven approach.
Summary Generated by Built In

On behalf of our Client a global pharmaceutical company, IQVIA is looking for a Key Account Manager who can join an exciting working environment in a dynamic atmosphere areas in the therapeutic area of oncology.   

WORKING AREA:

  • North Italy

MAIN TASKS AND RESPONSABILITIES:

  • Achieve territory sales, growth, and market share targets for assigned brands, and the development and implementation of testing adoption
  • Organize scientific meetings as well as presenting to HCPs groups
  • Plan and manage customer multi-channel engagements in defined territories
  • Execute multichannel customer interactions, build trustful ang long-term customer relationship by applying patient focused global standards
  • Monitor and communicate competition activity to upper level
  • Enrich the customer understanding by using the SF CRM system
  • Utilize the advantages of digital solutions to ensure a holistic customer experience and satisfaction through data driven decisions
  • Contribute to design, develop, update and implement tailored action plans for key customers in close collaboration with other involved functions
  • Coordinate and collaborate with internal stakeholders to ensure that the customer needs are met
  • Track performance through customer and business related KPIs
  • Provide input and communicate the customer feedback to brand team for promotional campaigns

WHO YOU ARE:

  • Scientific Degree
  • At least 5 years of experience in Sales/Marketing functions
  • Experience in the Oncology business is mandatory
  • Knowledge of the gastro-intestinal and/or pulmonary area will be considered a plus
  • Excellent communication skills, analytical thinking, high sense of responsibility and result and data oriented
  • Ability to work in a cross functional and complex environment
  • Customer orientation with a strong ability to manage difficult situations
  • Good informatics skills and strong digital mindset
  • Good knowledge of English
  • Residence or domicile in province of Milan and maximum availability to travel in the assigned territory
  • Role model in “Play to win”, “Collaborate and connect”, “Create value with the customer”, “Be accountable” attributes

TYPE OF CONTRACT:

  • Chemical Contract – Permanent
  • Company Car
  • Sales Incentive Plan

IQVIA reserves the right to evaluate candidates with domicile / residence and work experience / study with requirements responding to the open request. Applications WITHOUT the requirements Will NOT be fully taken into account. Please enter the authorization for the processing of personal data (DL196/2003) - General Data Protection Regulation (13 GDPR 679/16 –) to IQVIA and to transfer those data to IQVIA’s Clients. The research is urgent and is intended for candidates of both sexes (L.903/77).

#LI-CES #LI-DNP

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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The Company
Bangalore, Karnataka
61,500 Employees
On-site Workplace
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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