Key Account Manager Local Account

Posted Yesterday
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Tokyo
Senior level
Retail • Software
The Role
The Key Account Manager will develop sales strategies, manage client relationships, identify business opportunities, and deliver exceptional customer service.
Summary Generated by Built In

Job Summary:
As a key account manager for local accounts, you will be responsible for developing and implementing strategic sales plans to increase market share and achieve revenue goals in the assigned territory. You will work closely with clients to understand their needs and provide tailored solutions to drive business growth. Your role will involve managing client relationships, identifying new opportunities, and delivering exceptional customer service.
Job Responsibilities:
• Develop and execute comprehensive sales strategies to expand market share and meet revenue targets in the assigned territory.
• Build and maintain strong client relationships by understanding their needs and providing customized solutions to drive business growth.
• Identify new business opportunities through prospecting and networking within the local community.
• Deliver exceptional customer service by promptly responding to client inquiries and addressing concerns in a professional manner.
• Collaborate with cross-functional teams to ensure seamless delivery of services and resolve any issues that may arise.
• Stay updated on industry trends and competitive landscape to identify opportunities for growth and stay ahead of the competition.
Job Qualifications:

• Minimum 5 years’ experience in Large Account or Sales Management
• Proven track record of success in sales and account management roles, preferably in the retailer service area.
• Strong communication skills (oral, written, and presentation) and ability to build rapport with clients quickly.
• Excellent interpersonal skills and ability to collaborate effectively with team members.
• Self-motivated and results-driven, with a proven ability to meet deadlines and exceed expectations.
• Proficiency in MS Office Suite and CRM software.

Top Skills

Crm Software
Ms Office Suite
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The Company
HQ: Signy-Avenex
1,461 Employees
On-site Workplace
Year Founded: 1980

What We Do

At Global Blue, we firmly believe that enhancing the shopping experience drives performance.

Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.

As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.

Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.

Together, we innovate, create, and strive towards a brighter future for the businesses we serve.

With Global Blue, enjoy the journey.

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