Key Account Manager - LEGO Branded Channels

Job Description

Are you ready to drive business growth and build lasting relationships with key clients to bring more play to children and inspire the builders of tomorrow?

Come join us and be a key part of Taiwan Acceleration Plan for Hong Kong Taiwan Business Unit (HKTW BU)!

Core Responsibilities

• Lead LEGO Certified Stores (LCS) as one of the pivotal and high growth brand and sales channel and contribute to The LEGO Group and Business Unit strategy, to support the high growth ambition in Taiwan

• As a critical part of Taiwan Acceleration plan, devise long and short-term LCS strategies including Store expansions in Taiwan, growth ambition setting and global initiative implementation to deliver strong commercial results

• Develop joint business plan with LCS partner (Sun Kids) to enhance commercial value, drive recruitment & retention, and deliver the best LEGO brand experience and consumer, shopper and customer service in Taiwan via both physical and online stores.

• Work closely with collaborators from the local marketing and sales team, as well as regional and global collaborators, to drive the alignment and execution of the strategy.

• Lead product forecasting and stock turn of LCS, work closely with Operation team & LCS partner to improve the efficiency of business operations to meet growth ambitions and demand.

• Gatekeep P&L of LEGO Certified Stores according to plan, accountable for LCS trade investments and ROI management, be agile and adaptive in adjusting cost levels with efficiencies

• Represent LCS Taiwan in regional and global platforms

Play your part in our team succeeding

LEGO Certified Stores is an integral part of LEGO Branded channel business and it plays a critical role in The LEGO Group to deliver the best and inspirational experience to shoppers and consumers. It is also a strategically important channel in leading strong growth of our business in terms of both commercial and further brand building in Taiwan. This role is a key position within the Taiwan Sales team to own the commercial growth and agenda for LEGO Certified Stores, reporting directly to the Country Manager of Taiwan.

• Min 6 years in knowledge and experience in retail and key account management in operating partner stores with international brands

• Strong cross-functional collaboration and analytical skills

• Strong communication skills in both English and Mandarin, sufficient for strategic selling and negotiation

• Experience in autonomous customer meetings, sales forecasting and initiative planning

• Financial competence (retail P&L management)

• Result oriented with a can-do spirit, agile mentality and customer service oriented attitude

• Able to lead and handle change in a dynamic environment

• Entrepreneurial & growth mindset to adopt & drive test & learn culture!

“Working in the LEGO Group is an incredible experience. LEGO is a globally renowned brand where we put kids, our builders of tomorrow, at priority of our business. LEGO Taiwan is a vibrant business unit in which you will be empowered to contribute and make a difference with great fun and a strong sense of ownership.”

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Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.