Key Account Executive (Outside Sales) - San Jose, CA

Posted 6 Days Ago
Be an Early Applicant
San Jose, CA
75K-80K Annually
Mid level
Healthtech • Biotech
The Role
The Key Account Executive will educate and upsell accounts, act as a liaison with the operations team, provide customer service and problem resolution, ensure client retention, and meet monthly sales goals. The role is focused on building trust-based relationships with clients in the healthcare sector while managing daily operations.
Summary Generated by Built In

Recognized as one of Forbes 2024 “America's Best Large Employers” and named to the Forbes 2024 "Best Employers for Diversity", Labcorp is seeking to hire a Key Account Executive, to help identify and shape opportunities for Labcorp Diagnostics continued growth.

Do you have entry level sales experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, LabCorp has an exciting opportunity for a Key Account Executive (Sales Representative).

The territory for this position covers San Jose and the San Francisco Peninsula areas. The ideal candidate would reside in or around the territory.

The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. At Labcorp, you will find a rewarding role that allows you to make a difference in people’s lives, including your own!

Job Description/Duties:

  • Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory 

  • Function as a liaison between the client and the LabCorp operations team in relation to client needs 

  • Provide ongoing service and problem resolution to customer base 

  • Ensure customer retention by providing superior customer service 

  • Recommend solutions that are client focused and persuasive 

  • Provide account management for client’s day to day operations  

  • Upsell current book of business to increase organic growth  

  • Work closely with senior sales representatives to grow book of business  

  • Continuously provide educational material to the client base  

  • Resolve any customer related issues in a timely manner  

  • Meet and exceed monthly retention and upsell goals on a regular basis

Requirements: 

  • Bachelor’s degree is preferred 

  • Previous outside sales experience or account management of 3+ years is preferred

  • Experience in the healthcare industry is a plus 

  • Proven success managing a book of business  

  • Superior customer service skills with the ability to build trust-based relationships  

  • Effective communication skills, both written and verbal 

  • Ability to deliver results in a fast paced, competitive market  

  • Excellent time management and organizational skills 

  • Proficient in Microsoft Office  

  • Ability to travel overnight as needed  

  • Valid driver’s license and clean driving record

Pay Range: $75k-$80k plus commissions

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.

For more information about how we collect and store your personal data, please see our Privacy Statement.

The Company
HQ: Burlington, NC
19,796 Employees
On-site Workplace
Year Founded: 1978

What We Do

We believe in harnessing science for human good. And so we work day and night, around the world, to deliver answers for all your health questions—whether you’re a provider, drug developer, hospital, medical researcher or patient. That means everything from advancing diagnostic testing to helping launch new drugs, to offering new perspectives through data - all drawing from a deep well of scientific expertise. So when you need trusted information to make clear, confident health decisions, consider us your source.

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