Are you interested in working with a leading education technology player? If so, this is the chance to apply now! 📥 PeopleCert is the global leader in the assessment and certification of language and professional skills with presence in more than 200 countries worldwide. We are looking for a Key Account Associate with experience in developing a strong pipeline and delivering new business in their territory.
Overall, as a Key Account Associate, your primary goal is to drive revenue growth and expand the company's customer base through proactive sales outreach, relationship-building, and strategic collaboration with internal and external stakeholders.
The successful candidate will be responsible for the PeopleCert portfolio.
As a Key Account Associate, your tasks will include the following:
- Working Australia New Zealand time zone
- Working on CRM and inputting details for full process flow in the CRM System
- Promoting and selling exam products to employers, educational institutions, immigration advisers/solicitors, and other stakeholders in language education and related markets.
- Conducting market research to identify potential markets, industries, and clients that align with the company's products or services. This involves analyzing market trends, competitors, and customer needs.
- Generating leads through various channels such as calling, email outreach, networking events, and social media platforms. You'll need to identify key decision-makers within target organizations and initiate contact to introduce your company's product portfolio.
- Building and maintaining relationships with clients, partners, and stakeholders. This includes nurturing existing relationships, addressing client inquiries or concerns, and ensuring client satisfaction to foster long-term partnerships.
- Working closely with internal teams such as marketing, business development team, product development, contact center and operations to align business activities with overall company objectives. This involves communicating client feedback, market insights, and competitive intelligence to inform decision-making processes.
- Responsible for customer satisfaction on day-to-day basis. Working closely with customer support teams to facilitate and expedite the resolution of customer problems and complaints.
- Staying updated on industry trends, emerging technologies, and market dynamics to remain competitive and adaptable in a constantly evolving business landscape. This may involve attending industry conferences, workshops, and training sessions to enhance your skills and knowledge.
- Contributing to various administrative tasks in international sales or business development activities.
What we look for:
- University Degree preferably in Marketing or Business Administration, a Master’s degree and relevant international certifications will be appreciated
- Excellent command of the English language (native or C2 level certification)
- Excellent command of other languages would be an asset (native or C2 level certification)
- A minimum of 2-5 years work experience in sales area is essential.
- Experience in an international environment and ability to deal with different cultures
- Competence in MS Office, including Excel, PowerPoint, Word and proficient with Microsoft Dynamics and similar CRM software and powerBi
What we offer:
- Competitive remuneration package
- Incentive scheme based on targets
- Work in an international, dynamic and fun atmosphere
- Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
- Huge learning experience in using best practices and global environment
- Constant personal and professional development
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity are the core values which guide everything we do.
Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
What We Do
PeopleCert is the global leader in the delivery of examination and accreditation services, delivering millions of exams in over 200 countries. PeopleCert develops and delivers market-leading Business, IT, and Language exams worldwide, enabling individuals to reach their full potential and realise their life ambitions through learning.
In July 2021, PeopleCert acquired Axelos, a joint venture company created in 2013 by the Cabinet Office on behalf of Her Majesty’s Government (HMG) in the United Kingdom and Capita plc (CPI.L)
