Key Account Applications AE

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Sales Organization Description
Salesforce's Apps AE role drives multi-cloud growth and success for some of Salesforce's most strategic customers. Within this organization, Apps AEs operate across multiple verticals and cloud solutions with a specific focus on driving multi-year strategic growth for customers.
You may be aligned one of the Key Accounts in the following industry verticals:

• Financial Services
• Healthcare & Life Sciences
• Retail & Consumer Goods
• Tech, Media & Telecom

In addition, Apps AEs support the full Salesforce Platform while driving advanced adoption of core products and strategic clouds like Sales, Service and Digital.

Day to Day
Apps AEs drive the adoption and growth of Salesforce’s multi-cloud platform across the top strategic customers.
They do this by:

• Developing and executing a multi-year, global account plan aligned to customer business objectives.
• Aligning with C-level stakeholders to uncover and solve business challenges with Salesforce solutions.
• Delivering measurable value through outcomes-based selling and driving incremental consumption and adoption across Salesforce’s portfolio (Sales, Service, Commerce, and Marketing Cloud).
• Partnering with cross-functional teams, including ELT, Services, Success, and Product teams, to deliver comprehensive solutions.
• Acting as a trusted advisor by demonstrating deep industry expertise and understanding customer business needs.
• Building trusted executive relationships and surfacing account insights and strategies to Salesforce leadership.

Preferred Qualifications

• 8+ years of experience in enterprise sales with a proven track record of driving multi-year strategic growth and high-value pipeline.
• Experience in multi-cloud selling and leading cross-functional teams to drive large-scale customer success.
• Strong ability to engage C-level executives and align solutions to business objectives.
• Deep expertise in industry-specific trends and understanding of Salesforce’s portfolio, including advanced clouds like Tableau, Marketing, and Commerce.
• Proven ability to identify and mitigate risks to drive customer retention and satisfaction.
• Experience in value-based consumption selling with accurate forecasting and operational excellence.

Working at Salesforce
The Apps AE role combines strategic enterprise account management with deep collaboration across Salesforce’s ecosystem, delivering on both short-term execution and long-term growth. Apps AEs thrive on working with Salesforce’s most strategic customers to deliver meaningful outcomes through multi-cloud adoption and strategic partnerships.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $132,650 to $267,250.

For California-based roles, the base salary hiring range for this position is $132,650 to $267,250.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.