KAM - FSR

Posted 4 Days Ago
Be an Early Applicant
Riyadh
Mid level
Industrial • Manufacturing
The Role
This role focuses on managing customer accounts, providing ongoing service and support, and driving sales by both retaining existing revenue and acquiring new accounts. The position entails troubleshooting product issues, offering technical guidance, and analyzing complex problems to implement solutions.
Summary Generated by Built In

Exempt, Grade 16

Sales Incentive Program (SIP) eligible

GENERAL SCOPE:

Highly focused on customer account management and ongoing service, support and sales development with respective accounts in a defined geography and sector(s) for Professional. This position primarily focuses on service

and selling (additional products, tools and services) to existing accounts with an additional emphasis on new account acquisition. This position will provide service by troubleshooting and offering technical guidance by

identifying corrective actions, solving product or application problems, implementing appropriate product applications, and solving other issues impacting customer accounts. This is a direct, customer-facing sales role with

responsibility to retain existing revenues and close new revenue opportunities with both existing and new customers.

KNOWLEDGE:

Requires extensive knowledge in specialized functions.  A wide and comprehensive acquaintance with, and understanding of, both general and specific aspects and the technical phases of the job and their practical application to complex problems and situations ordinarily encountered.

JOB COMPLEXITY:

Usually works without established procedures, performing a wide variety of nonstandard complex tasks using advanced techniques and requiring extensive knowledge of discipline. Analyzes requirements for special projects and recommends methods and processes to accomplish.  Supports the design/development of new or modified equipment or methods/systems for improved performance through analysis and check-out. Evaluates and resolves calibrating and troubleshooting problems. Leads and mentors others and lower level employees, may assign work and schedule work flow.   

The Company
Wilmington, DE
5,522 Employees
On-site Workplace
Year Founded: 1907

What We Do

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents.
Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row.

For additional information about Solenis, please visit www.solenis.com or follow us on social media

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