Junior User Researcher - Consumer Experience

Delivering the best Spotify experience possible. To as many people as possible. In as many moments as possible. That’s what the Experience team is all about. We use our deep understanding of consumer expectations to enrich the lives of millions of our users all over the world, bringing the music and audio they love to the devices, apps and platforms they use every day. Know what our users want? Join us and help Spotify give it to them.

We’re looking for a Junior User Researcher to join our Design Experience team. Our team is responsible for identifying user needs across various platforms such as mobile, TV, desktop.

As a Junior User Researcher, your role is to support product innovation, build a deep understanding of users' problems and turn user research into insights to inform the product development. Together with your teammates your work will impact the way the world experiences audio and shape the future of Spotify.

What You’ll Do

• Work closely with a cross-functional, geographically distributed team of data scientists, user researchers, product managers, designers and engineers.
• Define, plan, and conduct user research projects.
• Deliver compelling insights to help drive evidence-based product and design decisions.
• Contribute to the wider user research community at Spotify.

Who You Are

• You have a degree in HCI, Psychology, Human Computer Interaction, Social Science or a related field and at least 1+ years of related professional experience.
• Comfortable with conducting, analyzing and communicating research in a zero to one space.
• You have experience with qualitative research methods such as diary studies, usability tests, in depth interviews, contextual inquiry, surveys and more. Quantitative research methods are an added benefit.
• Have strong interpersonal skills and can easily connect with your partners in product, tech and design.
• A dedicated advocate of a user-centred approach to product development, while also balancing business needs.
• You have worked in a research role at a consumer-focused or a business-to-business company.

Where You’ll Be

• This role is based in Stockholm.
• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 3 times per week.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.