Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
The Junior Specialist: Business Enablement plays a vital role in supporting the operational efficiency and effectiveness of the Group Legal function. The incumbent will be responsible for managing vendor relationships, creating and maintaining key management information (MI) reports—including the Group Legal scorecard with function-wide KPIs—and overseeing organizational structure management and reporting.
Job Description
Key Accountabilities
1. Vendor Management
- Vendor Lifecycle Oversight: Assist in the selection, onboarding, and performance evaluation of vendors to ensure alignment with operational needs and contractual obligations.
- Contract & Compliance Management: Track contract milestones, renewals, and compliance requirements, working closely with legal counsel as needed.
- Relationship Building: Serve as a primary point of contact for vendors, fostering positive relationships and addressing any service-level concerns promptly.
- Cost Optimization: Monitor vendor costs and invoices, collaborating with Finance to ensure payments are accurate and approved in a timely manner.
2. Management Information (MI) & Reporting
- Data Collection & Analysis: Gather data from multiple sources to compile accurate and timely reports.
- Group Legal Scorecard Maintenance: Produce and update the Group Legal scorecard, tracking function-wide KPIs to measure performance against strategic objectives.
- Insights & Recommendations: Interpret data trends and provide actionable insights to support decision-making and enhance operational efficiency.
- Stakeholder Communication: Present findings to the leadership team and relevant stakeholders in a concise, clear format, ensuring critical information is easily understood.
3. Organizational Structure Management & Reporting
- Org Structure Updates: Maintain and update organizational charts and role descriptions, ensuring accurate reflection of all current reporting lines and position details.
- Change Management: Document and communicate structural changes to relevant stakeholders, providing clarity on roles and responsibilities.
- Reporting & Analytics: Generate regular reports on organizational metrics (headcount, capacity, etc.) to support strategic planning and workforce management.
- Governance & Compliance: Ensure alignment of organizational structure changes with corporate governance guidelines and compliance regulations.
Role/Person Specification
Education and Experience
- Required:
- Bachelor’s degree or diploma in Business Administration, Commerce, Finance, or related field
- 2–3 years’ experience in a business support, operations, or similar role
- Desirable:
- Exposure to vendor management processes
- Experience with KPI tracking, scorecard development, or reporting
- Familiarity with organisational design or structure management
Knowledge and Skills
- Vendor Management: Understanding of vendor lifecycle (selection, onboarding, performance monitoring, contract management).
- Data Analysis & Reporting: Ability to gather, interpret, and present data (financial, operational, or KPI-related) in clear formats.
- Scorecard & KPI Management: Experience creating, updating, and analysing performance metrics to inform decision-making.
- Organisational Structure & Reporting: Comfortable maintaining org charts, role profiles, and reporting lines to ensure accurate reflection of the function’s structure.
- IT Proficiency: Advanced use of MS Excel (pivot tables, VLOOKUP, dashboards) or other reporting/analytics tools (e.g., Power BI).
Competencies
- Analytical Thinking: Capable of dissecting data and identifying trends or anomalies for business insights.
- Attention to Detail: Ensures accuracy and consistency when managing vendor contracts, scorecards, and organizational data.
- Communication & Presentation: Clearly articulates complex data or structural changes to non-technical audiences.
- Stakeholder Management: Builds relationships with internal teams and external vendors, balancing various interests and ensuring accountability.
- Adaptability & Problem-Solving: Remains flexible in a dynamic environment and proactively addresses challenges or gaps in processes.
- Initiative: Takes ownership of tasks and seeks opportunities to improve efficiency, reporting, and vendor relationships.
Education
Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Top Skills
What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
