Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
Reporting to Rich Nautel, the junior services project manager will assist the senior services PMs on the team with overall management for implementation of field installation projects in the customers’ network.
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Work with senior service PM’s and assist with all aspects of project management
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Partner directly with internal and external customers to translate requirements into structured and executable tasks and milestones
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Validate Project “Scope of Work” to Develop detailed project plan
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Provide Project SOW Package to Functional teams to facilitate Internal Resource Planning and/or Partner RFQ’s
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Work closely with Engineering, Deployment Coordinators and Partners on project implementation
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Facilitate communication between internal groups, internal functions, and outside suppliers/customers
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Develop and coordinate carefully designed and approved action plans
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Maintain project schedules and reports to Management regularly or as agreed.
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Participate in, or lead, process improvement initiatives as assigned.
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Provide input to department budgets as assigned.
The Must Haves:
Candidate/incumbents must meet the minimum qualifications as detailed below or have a combination of education and/or experience deemed equivalent
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Customer-focused with strong problem-solving, decision-making, and critical thinking skills.
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Proficient in organizational structure, planning, and project coordination.
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Effective communicator with outstanding leadership and team-building abilities.
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Experienced in resource management, outsourcing, and proficient with Microsoft Office.
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Knowledgeable in JIT concepts and able to learn project management software packages.
Pay Range:
The annual pay range for this position is $55,400 - 88,600.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
We're the perfect size for you to make an impact. W
Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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