Location: Calamba, Philippines
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Thales has been present in the Philippines since 2002, and continues to support the country’s big ambitions in the aerospace, defence and digital security sectors. As a committed partner to the country, Thales works closely with key Filipino partners in the areas of digital identity and security, air traffic management and defence, where its technologies and services supplied Digital Identity & Security business lie at the heart of modern life, from payment to enterprise security and the internet of things. Thales employs a workforce of close to 200 employees in the Philippines, across two facilities in Manila and Laguna.
KEY RESPONSIBILITIES:
To support the Personalization department to operate & manage customer’s product efficiently. Owner of the local personalization process, CR and UAT/BAP.
New Product Deployment and Customer Change Request:
- Lead any new project triggered by Sales Support / R&D on operation point of view and analyse impacts to get production constraints integrated
- To be responsible for producing sample and UAT/PAT cards in the course of Order Tendering process and Profile Development phase.
- Own the integrated change management process on job setups, product matrix and templates as needed to provide customer(s) their requested output
- Trigger and Lead internal project in order to increase productivity, improve security and reduce operational cost by applying “lean” concepts
Software Tools Deployment and Data processing:
- Ensure the installation and testing of new software packages (data processing, Perso machine or Perso controller software), related to a product release or new product / customer, in coordination with Perso development teams (GGS, France)
- Ensure full automation of daily processing of customer data and report generation
- Troubleshoot data processing issues working as needed with IT and GGS
- Investigate and develop on-site new tools to improve Personalization Data Flows, Quality or Production Efficiency
- Ensure the installation and test of corporate tools in coordination with Central Industrialization Team (CIT)
Production Support:
- Provide operational support to the production group to help rectify problems occurring during UAT/PAT and production process
- Initiate action preventing the occurrence of any non-conformity relating to the product, process and quality system.
- Identify and record any problems relating to the product, process and quality system
Documentation and Training:
- Elaborate and maintain proper Documentation (Procedures, Logs and Specifications) for internal use, customer audit or certification
- Support Personnel training (operators, logistics, customer service) in case of new software tool implementation with new Human Interface design
KEY KNOWLEDGE AND EXPERIENCE
The job holder shall at all times during the employment with the company, respect and comply with the Thales Quality, Health, Safety, Environmental & Security requirements during the performance of his/her duties.
To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:
Education:
- Bachelor’s Degree in Engineering or Computer Science with an Information Technology or Programming Knowledge
- Project Management Certification will be an added asset
- Green Belt six sigma Certification will be an added asset
Experience Level:
- At least 4 years’ related experience in process/manufacturing engineering environment
- Experience in leading industrialization project and new process implementation
- Experience in Visual Basic, SQL, and Access is required. Knowledge of other programming languages, Oracle and OS/2 is an asset
Competencies:
Behavioural skills:
- Good interpersonal and communication skills to communicate with customers and different levels within Thales
- Possess initiative to handle improvement and upgrading activities
- Work well in fast paced environment
- Able to work under minimal supervision
- Able to work in multicultural environment (open minded)
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
Top Skills
What We Do
Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.
