Junior Information Technology Systems Administrator

Company Description

At KPFF Consulting Engineers, we are more than just an engineering design firm. For over 60 years, we have dedicated ourselves to innovative, sustainable engineering that shapes the built environment and tackles complex infrastructure challenges. Our team culture emphasizes balance, growth, and well-being, supporting each member’s professional journey with flexibility, generous benefits, and a collaborative approach to work-life integration.

With over 1,400 professionals across 27 offices nationwide, KPFF’s decentralized structure allows each office the flexibility to pursue projects aligned with their regional strengths. Learn more at www.kpff.com.

Job Description

KPFF is excited to announce an opening of a Junior Information Technology Systems Administrator in our Orange County Irvine office. We are looking for a highly motivated individual with a passion for technology and a drive for excellence. This role offers the opportunity to support our IT team in maintaining hardware, software, and other systems, while assisting with troubleshooting issues and providing technical support to users across multiple US time zones virtually. 

As a Junior Information Technology Systems Administrator at KPFF, you will be responsible for organizing and maintaining IT resources and lending support in areas such as analytics, data, and inventory management. You will be a part of a team of IT professionals who will provide training and shadowing support.

You will be part of a dynamic team that values collaboration and innovation. You will have the chance to work closely with colleagues at all levels of the organization, from interns to Principals. This is an opportunity for a dynamic candidate to gain IT experience working on complicated IT infrastructure, comprised of multiple sites of servers hosting various functions. 

Benefits 

KPFF is proud to provide our qualifying employees with benefits options that fit their unique lives, including: 

• 7 paid holidays, and 2 floating holidays for you to use each year. 
• 2 weeks of vacation annually, with competitive seniority-based accruals. 
• 2 weeks of personal and sick time to care for yourself and your family members. 
• KPFF will contribute 3% of your base salary to your 401 (k) regardless of your contribution. 
• KPFF Paid Family Leave: Provides 60% of your base salary while on an approved leave for up to 6 weeks in a rolling 12-month period. 
• 40-hour work schedule, Monday through Friday. 
• Medical insurance options to choose from, VSP Vision Insurance, and Delta Dental Insurance. 
• Semi-annual Bonuses. 
• Monthly cell-phone stipend 
• Monthly stipend to support transit or commuting costs
• Opportunities for educational events, relationship building, and fun! 
• This is a non-exempt position. All overtime hours are paid at a time-and-a-half hourly rate. 

Pay Range 

The pay range for this position is $20.85 - $36.06 per hour, depending on experience. 

Duties and Responsibilities 

• Duties require in-person attendance, Monday through Friday, during our business hours of 8 AM to 5 PM at our Orange County Site which is located in Irvine.
• Support the IT team in maintaining hardware, software, and other systems 
  • Including assisting with installation, routine updates, patches, or upgrades to ensure systems are operating smoothly
• Assist with troubleshooting network issues 
  • Including monitoring performance, troubleshooting office equipment that integrates with the network, and disaster recovery systems 
• Provide technical support to users in offices across multiple US time-zones virtually.
  • Primarily focused on our OC based employees, this role will problem-solve and support end-users with their hardware, software, licenses, and account permissions.
  • Additional assistance for LA based employees as needed. 
  • Supporting other smaller sites in other US time zones as assigned 
  • Required to participate in the weekend and evening hours on-call Information Technology Helpdesk rotation for emergency needs.
• Provide IT support in areas such as analytics, data management, and inventory management. 
  • Organize and maintain IT resources
  • Maintain accurate records and document procedures

Qualifications

• Bachelor's Degree in Computer Science or Information Technology, or related field required. 
• Strong understanding of computer systems, networking, and IT infrastructure including Microsoft Windows and Linux Systems.
• Experience with Active Directory and Cloud Computing is a plus. 
• 1 Year of full-time experience providing technical support to end-users in an office environment is required.

Qualities for Success 

• Strong interpersonal skills and high customer service orientation
• Strong verbal and written communication skills
• Organized, strategic, and adaptable to changing priorities 
• Excellent time management, work ethic, and attention to detail 
• Excellent analytical and problem-solving skills 
• Ability to take direction and work independently 

Physical Demands and Work Environment 

• Duties require in-person attendance, Monday through Friday, during our business hours of 8 AM to 5 PM at our Orange County Site which is located in Irvine.
• All duties are performed in a typical office environment while sitting at a desk or computer table. 
• Duties require the ability to actively engage with a computer for several hours per day. 
• May occasionally need to lift items up to 15 lbs.

Additional Information

Our Employees 

Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy, and open with a high level of integrity. They value diversity, are inclusive and are committed to critically thinking through problems and finding solutions. 

All your information will be kept confidential according to EEO guidelines.

KPFF Consulting Engineers participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

KPFF Consulting Engineers is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, creed, ethnicity, national origin, religion, marital status, sex/gender (including sexual orientation or gender identity), pregnancy, veteran status, citizenship status, physical or mental disability, or any other protected basis.