Junior Customer Project Management

Junior Customer Project Management

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

Location: Houston, TX

This role has been designated as ‘Office’, which means you are required to work in an HPE office as defined by your people leader.

Job Description:

Hewlett Packard Enterprise (HPE) is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. 

Project Management is a client position managing statement of work engagements for multiple customers. You are responsible for meeting all scope, time, budget, and quality expectations through planning, controlling, and delivering to contractual obligations. You are accountable for maintaining a high level of customer satisfaction while leveraging industry standard project management methodology.

US Citizen required.  Clearance preferred; clearance eligible required.

How you will make your mark: 

• Manage statement of work delivery with large to moderately complex scope that is medium to high risk.
• Ensure contractual expectations are correctly set and maintained.
• Communicate clearly and concisely to maintain alignment, manage expectations, enable successful outcomes, and demonstrate the value of HPE.
• Collaborate and partner with team members to enable customer success by delivering to contractual obligations.
• Exercise independent judgement within defined practices and procedures to determine appropriate actions.
• Follow established guidelines and policies.
• Understand the customer’s industry and identify areas of additional services and incremental revenue growth.
• Balance internal needs with customer needs within defined parameters.
• Identify potential customer satisfaction issues and proactively alert management.
• Partner with key stakeholders to manage issues/risks and develop mitigation/elimination plans.
• Enable your curiosity and innovation to identify and recommend process improvements and operational efficiencies.
• Participate in the company Project Management Professions community.

About you: 

• This position will support government accounts.  Therefore, due to federal export-control regulations, the selected candidate must hold U.S. citizenship, U.S. lawful permanent resident/Green Card status or otherwise have a category of refugee/asylee status enabling them to perform the role without requiring a license under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). 
• Clearance preferred; clearance eligible required.
• First Level University Degree or equivalent combination of education & experience
• 1-3 years’ experience in project management or equivalent roles/business
• Developed knowledge of key operational policies, processes, and methodologies applicable to project management 
• ITIL v3/v4 Foundations certificate preferred but not required/ ITSM experience is an advantage
• PMP Certification or on the path to become certified or relevant 5 years experience

Personal skills and qualities: 

• Ability to develop meaningful relationships with customer and team environments
• Understanding of core technologies (Compute, Storage, Cloud, etc)
• Excellent written and verbal communication, presentation, and persuasion skills
• Active listening and ability to adjust message effectively and tactfully from technical level up to upper level management
• Influencing and ability to navigate difficult conversations
• Ability to work in dynamic environment that is continuously evolving, manage multiple priorities and focus on top goals
• Self-starting with desire to learn quickly and develop skills to align with fast-paced market

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Office (PMO), Project Management Tools {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#unitedstates

Job:

Services

Job Level:

Specialist

States with Pay Range Requirement

The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html.

USD Annual Salary: $69,100.00 - $158,900.00

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. .