JR-202425381 Retail Incentives Specialist

Posted Yesterday
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Oshawa, ON
Hybrid
Entry level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Role
The Retail Incentives Specialist oversees communication of incentive programs to the dealer network, ensures compliance with audit requirements, collaborates with marketing teams, and manages processes related to incentive development and execution. This role also involves providing training, resolving dealer queries, and participating in confidential planning discussions.
Summary Generated by Built In

Description
***This role is categorized as hybrid. This means the successful candidate is expected to report to the Oshawa Elevation Centre, three times per week at minimum.*** The Retail Incentive Specialist is a crucial member of the 'Go to Market' Retail Excellence Team. This role is the primary source of communication to the Dealer Network for all incentive programs and works closely with each marketing team to develop programs that create excitement in the marketplace but are simple to understand and execute.Manage all aspects of Home Office Letter CommunicationsManage Assistant Incentive Specialist (direct report) as part of daily operationsWorks with a high level of confidentialityParticipate in confidential retail planning discussions regarding incentive development and go to market strategiesIntegrate with various stakeholders including brand teams, digital teams, and financial partners to ensure incentive executionLiaise with various people in the organization to ensure HOL compliance with all audit requirements: Legal / Dealer Org / Brand Teams / Finance / Leadership / CCAManage authoring for all HOLs in English French/ Publish and communicate HOLs to GM internals and DealersInteract with all levels of field staff to resolve Dealer questions and concernsMeet critical daily /monthly program timelinesProvide guidance and clarification to BARS and Regional Staff on marketing program and vehicle incentivesMaintains HOL Home page Incentive Offer Management System (IOM): system of record for all incentive programsAttend daily/weekly calls as required to maintain/test current and next buildAttend after hours testing meetings with the AutoData teamPrimary Canadian business representative for incentive authoringWork with developers to create solutions for authoring and delivering incentive messages in a bilingual marketEnsured system compliance with all Canadian audit requirementMaintain and test incentives in IOM enabled Apps on GC such as Vin Lookup tool and Search Programs (IOM enabled Apps) on GCSupport all stakeholders in triaging issues with various integrationsKey contact for CONNECT project, ensuring Canadian incentive requirements are met and participating in testing of the new toolAssist with Special ProjectsSupports the execution of MAB meetings (Marketing Advisory Board)Creating efficiencies with Dealer CommunicationsProviding training for new Field Staff and Digital StaffSupport additional projects as needed
Additional Description
Competencies Behaviours:Post Secondary Education requiredExcellent written communication skillsHigh level of leadership and coordination skillsAbility to manage time independently and meet deliverable timing is criticalHigh level of interpersonal skills to work effectively across the organizationHigh level of accuracy with a focus on attention to detailFocus speed of throughput is importantDemonstrates strong organization capabilityDealing with ambiguity and sound judgment: must be able to construct a program from minimal informationProcess management: must be able to follow a process through to completionFlexibility in terms of working hoursMust have experience in HOL interpretation, incentive programs and compatibilitiesField and/or Dealer experience considered an assetFlexibility to work outside regular business hours on occasion, as required, to meet project deadlines, support program execution, or accommodate business needsGM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
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From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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The Company
HQ: Detroit, MI
165,000 Employees
Hybrid Workplace
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.

Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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