Rackspace Technology

Job Opportunity : Citrix Admin II/III - IN

Posted 4 Days Ago

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Gurgaon, Gurugram, Haryana

Hybrid

Mid level

Cloud • Information Technology • Software

The Role

The Citrix Admin II/III will manage and implement Citrix products, handle escalations, troubleshoot issues, and provide design recommendations for complex Citrix environments while ensuring operational maintenance and support.

Summary Generated by Built In

•Build, implement, and manage products/solutions for Rackspace Hosted and Remotely Managed Citrix environments.

•Manage L3 escalations for all Citrix related products.

•Provide recommendations for architecture design and strategic initiatives that require application virtualization and/or virtual desktop infrastructure (VDI)

•Responsible for identifying and solving technical issues related to the Citrix solution, which, in addition to Citrix Virtual Apps and Desktops can include OS level troubleshooting, webserver, database server, applications server, DNS, or other software issues.

•Troubleshooting and Root Cause Analysis of production support related issues.

•Highly proficient with XenApp and XenDesktop 7.15 LTSR and previous versions

•Design and architecture expertise in XenApp o XenDesktop o Citrix Storefront o Citrix Desktop Delivery Controller o Citrix Provisioning Services o Citrix UPM o Citrix Director

•Windows 10 expertise and WVD user support exposure/experience coupled with Expertise on Microsoft Windows platforms, Active Directory, DNS and GPO , FSlogix , Gold image mgmt (app publishing/patching)

• Azure Monitor (OMS/log analytics)

•Strong knowledge of Citrix ADC/Netscaler Secure Gateway.

•Work with product management to design/deploy complex custom Citrix applications, XenApp and XenDesktop.

•Coordinate with other Operations/App. Services team members regarding deployment and ongoing maintenance of new systems and solutions.

•Perform various administrative duties and maintenance functions as required.

•Have a good background and work on technologies other than Citrix like Windows Server (2012 through 2019), Microsoft Exchange and O365. (knowledge on Skype for Business, Hyper V and other related technologies will be a plus)

Top Skills

Active Directory

Azure Monitor

Citrix Desktop Delivery Controller

Citrix Director

Citrix Provisioning Services

Citrix Storefront

Citrix Upm

Citrix Virtual Apps And Desktops

Dns

Fslogix

Group Policy Objects

Hyper-V

Microsoft Exchange

Windows

Office 365

Skype For Business

Windows 10

Windows Server

Xenapp

Xendesktop

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The Company

HQ: San Antonio, TX

7,509 Employees

On-site Workplace

Year Founded: 1998

What We Do

At Rackspace Technology, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work.