Jira Administrator

Posted 16 Hours Ago
Be an Early Applicant
8 Locations
Remote
Entry level
Digital Media • Consulting
The Role
The Jira Admin will maintain and enhance Jira and Confluence platforms, manage custom fields and workflows, set up projects, and handle user account updates. Responsibilities include resolving integration issues, database maintenance, and platform optimization, with a focus on Cloud Jira/Confluence.
Summary Generated by Built In

Memoria actualizada

Here's an updated version of the job description including the required experience:

Job Title: Senior Jira Administrator

Company: Inallmedia

Location: Remote

About Inallmedia:Inallmedia is a dynamic company specializing in innovative digital solutions, and we are seeking a highly skilled Senior Jira Administrator with over 5 years of experience to join our team. This role will provide the opportunity to leverage your expertise in Jira administration, enhance our team's productivity, and implement solutions that drive efficiency across the organization.

Position Overview:As a Senior Jira Administrator at Inallmedia, you will be responsible for managing and configuring Jira environments, tailoring workflows, issue types, and fields to meet project needs. You will also design and implement dashboards, reports, and automation solutions that improve data visibility and overall team productivity. This role requires a deep understanding of Jira’s configuration, strong knowledge of Agile methodologies, and the ability to document and share best practices to ensure consistent and efficient use of Jira across the organization.

Key Responsibilities:

  • Jira Project & Workflow Configuration: Create, configure, and maintain Jira projects and workflows, ensuring they align with business needs and project requirements.
  • Customization & Automation: Tailor issue types, fields, and layouts, and implement Jira automation to streamline processes and increase efficiency across teams.
  • Dashboards & Reporting: Design and implement custom dashboards and reports, providing visibility and actionable insights to stakeholders and project teams.
  • Best Practices & Documentation: Develop and maintain documentation on Jira administration best practices, ensuring the team uses the platform efficiently and consistently.
  • Support & Troubleshooting: Provide ongoing support for Jira users, troubleshoot issues, and resolve technical challenges to ensure smooth operation of the platform.
  • Collaboration: Work closely with cross-functional teams to understand requirements, offer recommendations, and implement solutions that enhance project management workflows.
  • Knowledge Sharing: Share expertise and provide training to team members on Jira functionality, tools, and best practices.

Qualifications:

  • 5+ years of experience as a Jira Administrator with a strong understanding of Jira's configuration, workflows, and automation.
  • Expertise in Jira project setup, issue types, fields, and layouts.
  • Strong knowledge of Agile methodologies and project management best practices.
  • Familiarity with other Atlassian products and their integration with Jira.
  • Jira Administration Certification is required.
  • Ability to design and implement custom dashboards, reports, and automation solutions within Jira.
  • Excellent communication skills, with the ability to document and share technical information clearly.
  • Strong problem-solving and troubleshooting skills.
  • Self-motivated, proactive, and able to work independently in a remote environment.

Why Join Us:At Inallmedia, you’ll be part of a forward-thinking team where your expertise will have a direct impact on our efficiency and success. We offer competitive compensation, a collaborative work environment, and opportunities for professional growth and development.

Tech Skills

Must: 

Jira and Confluence admin will be required to help enhance, maintain and facilitate required changes by different stakeholders. Some of the expected activities will include: 

  • Add Custom Fields
  • Change Custom Field configurations
  • Adding a new workflow
  • Building a workflow from scratch
  • Setting up Projects
  • Adding or updating users
  • Adding or updating groups
  • Adjusting User Directories to handle the previous two for you
  • Setting up Application Links
  • Setting up other Integrations
  • Resolving issues with Integrations
  • Maintaining the Database
  • Maintaining the underlying OS
  • Optimizing the platform
  • Upgrading Jira

Prior Knowledge: 

  • Cloud Jira/Confluence

Top Skills

Confluence
JIRA
The Company
HQ: Austin, TX
208 Employees
On-site Workplace
Year Founded: 2013

What We Do

In All Media is a cutting-edge technology and innovation consulting organization, facilitating digital transformation in multiple industries.

We have partnered with top-tier organizations such as NBCUniversal, Sony DADC, Aclara Technologies, and Dun & Bradstreet, among other leading companies worldwide. In All Media harnesses the collaborative synergy of all our international talent pool using Agile methodologies, to deliver excellence efficiently and with the utmost quality.

At In All Media, we believe in diversity and autonomy. Our new model brings together a global managed community, with experts guiding and managing talented engineers; working to bring together the best talent in the world, regardless of where they are. We are not only evolving in terms of technology, but also in terms of In All Media as a re-imagined technology consultancy in step with the Fourth Industrial Revolution.

Our community of 200+ experts and engineers are very motivated by different challenges in their field, and apply continuous learning to stay ahead of the curve in their expertise on new developments and innovative technologies.

Our delivery model is based on Agile, On-site, and Near Shore capabilities to maximize team integration and provide the best value to our clients. We partner holistically with our clients in the co-creation of services and products, and follow streamlined Agile processes throughout.

This makes In All Media a truly global company driven by a community of dedicated, talented individuals self-organizing into multi-disciplinary teams, producing the best possible output for our world-class clients.


We're hiring! Email us your CV: [email protected]


Contact Us: [email protected]

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