Job Title: Training Coordinator – Warehouse Operations
Location: Fontana, California
Position Type: Full-time
Job Summary: The Training Coordinator will oversee all training and development programs for the warehouse, ensuring employees are equipped with the necessary knowledge and skills to perform their roles safely and efficiently. This role will work closely with warehouse leadership to implement structured training programs, track progress, and continuously improve training initiatives.
Key Responsibilities:
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Develop, implement, and manage warehouse training programs for new hires and existing employees.
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Conduct onboarding sessions to familiarize new employees with company policies, safety procedures, and job expectations.
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Provide hands-on training in warehouse operations, including equipment handling, inventory management, and order fulfillment.
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Ensure compliance with OSHA and company safety standards through regular safety training and refreshers.
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Collaborate with supervisors and managers to identify skill gaps and develop targeted training solutions.
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Maintain training records and track employee progress using training management systems.
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Evaluate the effectiveness of training programs through assessments, feedback, and performance analysis.
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Organize cross-training opportunities to enhance workforce flexibility and efficiency.
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Stay updated on industry best practices and incorporate them into training initiatives.
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Support career development programs to promote internal growth and retention.
Qualifications:
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2+ years of experience in training, learning & development, or a related role within a warehouse or logistics environment.
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Strong understanding of warehouse operations, safety regulations, and best practices.
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Experience in conducting hands-on training sessions for warehouse staff.
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Excellent communication and presentation skills.
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Ability to create engaging training materials and deliver interactive learning experiences.
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Proficiency in Microsoft Office Suite and learning management systems (LMS) is a plus
Benefits:
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Competitive salary based on experience.
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Health, dental, and vision insurance.
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Paid time off and holidays.
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Opportunities for professional development and career advancement.
Top Skills
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue.
With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers.
To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world.
By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more.
Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.