Location: Mexico City (CDMX)
Position Overview: Zifo is looking for a talented Application Analyst for the LATAM region to join our dynamic team. In this role, you will design, implement, and support the configuration of Sapio LIMS, including Laboratory Information Management Systems (LIMS) and Electronic Lab Notebooks (ELN). You will work closely with pharmaceutical and biotech clients to gather requirements, provide solutions, and ensure compliance with industry standards.
***This role offers a blend of remote and in-office work, which will require the ideal candidate to engage regularly with clients and our fantastic team in Mexico City.***
Key Responsibilities:
- Gather and document requirements from clients to tailor scientific applications to their needs.
- Use Java programing to develop and implement solutions using Sapio LIMS and other informatics platforms.
- Collaborate with cross-functional teams and stakeholders to ensure effective communication and project execution
- Review / Test / UAT components and other deliverables. Evaluate and mitigate technical challenges during implementation and customization.
- Understand configuration management process. Provide ongoing support and training to users to optimize application performance
- Lead, coordinate and run independently Demos and Workshops with internal and external clients.
Required Skills:
- Excellent Java Programming skills complemented by an ability to listen to and interpret client requests
- Excellent customer service skills geared towards anticipating clients needs, risk mitigating strategies and results oriented mindset
- Ability to troubleshoot complex instrument and technology issues
- Strong oral and written communication skills in English and Spanish
- Ability to identify, track and complete tasks for multiple projects
- Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code
Qualifications:
- Bachelor of Science in computer science, life science or equivalent industry experience
- 3+ years of relevant technical experience including (but not limited to) Java Programming, Windows technologies, networking, remote computing and backup systems
- Excellent customer service skills complemented by an ability to listen to and interpret client requests
- Ability to troubleshoot complex instrument and technology issues
- Strong oral and written communication skill in English and Spanish
- Ability to identify, track and complete tasks for multiple projects
- Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code
- Expertise with multiple programming languages, preferably Java, Python and/or C#
- Experience with scientific instrumentation (preferred)
About Zifo:
CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies.
We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability.
We offer a competitive compensation package.
If you share these sentiments and are prepared for the atypical, then Zifo is your calling!
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Top Skills
What We Do
Did you know that the saying ‘Curiosity killed the cat’ actually ends with ‘but satisfaction brought it back’? We suspect that the shortened version is the doing of grown-ups suppressing the innately curious child inside them!
For us at Zifo, we take curiosity as unbounded - it is a celebrated value. Curiosity does wonderful things - drive exploration, accelerate learning, inspire better solutions, lead to innovation, drive conversations. We believe that the scientific community’s most important duty to the world is to stay curious. And this is what we do at Zifo.
We have a global presence of over 1000 employees spread across our offices in US, UK, France, Germany, Switzerland, Japan, China, Canada, Singapore & India.
We offer services in areas such as Scientific Informatics, Lab Informatics, Clinical Biometrics, Regulatory Compliance including Computer System Validation and Genome Informatics across 20+ countries. Our customers include 7 of the Top 10 global Bio-pharma companies.
We are listed as 'Technology Fast 50' by Deloitte for 9 consecutive years (2012-2020) and as one of the 'Best Places to Work' for the past five years.
We strive to stay curious, day in and day out. Asking the right questions, and listening to provide the right solutions.
Write to us at [email protected].
