Job Title: Java L2 Support
Job Type: Fulltime (Onsite, 5 days per week)
Location: New York City, NY
Maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues.
Develop and enhance the SRE strategy to ensure the plant's scalability, reliability, and performance.
Efficiently escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders.
Automate manual processes to improve efficiency.
Escalate issues to management on both support and development sides, raise problem tickets, and collaborate with development teams to address issues and drive transformations.
Possesses a solid understanding of technical concepts and can write code when necessary.
Create documentation, runbooks, and code snippets to resolve issues and share them with the team.
Level L2, L3 Application Support experience, preferably in the 6-10 years range.
Technical Skills: Unix/Linux, any object-oriented programming experience (Java, C++ etc.), with a good understanding of databases.
Proficient in coding and debugging.
Strong communication skills.
__
Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.
Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.
Top Skills
What the Team is Saying
What We Do
Bounteous x Accolite is an end-to-end digital transformation services consultancy that partners with leading brands around the globe to co-innovate and drive exceptional client outcomes. We build digital solutions for today’s challenges and tomorrow’s opportunities through transformative products and experiences. Driven by co-innovation, high technical and domain expertise, and a commitment to global talent, we foster a culture of belonging, support, and growth, ensuring accountability and successful business outcomes.
Our thousands of skilled strategists and technologists in the U.S., Latin America, Asia, Europe, and around the world shatter boundaries, obsess over outcomes, and forge the future. Our people, clients, and partners make Bounteous x Accolite exceptional.
We drive success for the world’s biggest brands with award-winning solutions:
AI, Data, Analytics
Digital Commerce
Experience Innovation & Design
Enterprise Digital Transformation
Marketing Activation & Loyalty
Digital Product & Platform Engineering
Cloud Enablement & Modernization
We collaborate with top tech leaders to pioneer solutions in a dynamic digital world:
Adobe
AWS
Microsoft
Salesforce
Google
…and more!
Gallery
Bounteous Offices
Remote Workspace
Employees work remotely.
Our remote-first teams of talented individuals collaborate and co-innovate worldwide. We believe productivity thrives anywhere, so you're empowered to work in the way and environment where you perform best.
