At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a IT Support to join our UniQue team in Brussels.
What will you be doing in this role?
- Provide first and second level support of end-user ICT assets
- Conducts equipment testing to and from the supply line, documents serviceability status
- Perform staging of all end user devices using the Microsoft Configuration Manager system (MCM) and relevant toolsets
- Updating inventory databases
- Perform the enrolment or handout of all staged devices to the end user
- Investigates and resolves technical issues in a systematic approach
- Maintains sound knowledge on implemented technologies
What will you be bringing to the team?
- Have at least a High School Diploma
- A minimum 4 years post-related experience
- Have a Microsoft Certified Desktop Support Technician (MCDST) Certification is considered a plus
- Have ITIL Certification in Service Operations is a plus
- Good knowledge of IT administration tools used in ICT Service Management (e.g. Microsoft Configuration Manager)
- Expertise with recent and current Windows operating systems and common Windows desktop applications, such as MS Office and Adobe.
- Understanding of IT hardware and auxiliary computer equipment
- Broad knowledge of computer network technology in a Microsoft Windows environment
- Experience of working in an international environment comprising both military and civilian is considered an advantage.
- Proficiency in English language at B2 level
Top Skills
What We Do
Uni Systems, a member of Quest Group, has been a reliable ICT partner to companies and organizations in the European market for over 60 years. We are the first IT company founded in Greece, in 1964, and we have been supporting our clients ever since. Trusting customers, extensive solutions offering, strong partnerships and experienced people, those are the main grounds for Uni Systems’ rapid expansion of operations across geographies and industries.
With more than 1450 specialized ICT professionals, established presence in more than 20 countries, and branches and subsidiaries in the heart of the European Union (Athens, Barcelona, Brussels, Bucharest, Luxembourg and Milan), we are effectively addressing the needs of European and International organizations and institutions and delivering value-added integrated solutions to our customers.
Through our strong industrial vertical expertise, supported by the range of our horizontal solutions, we hold a substantial and successful track record in the delivery and implementation of large-scale, mission-critical projects in the sectors of Banking & Finance, Enterprise & Utilities, Government, and Telecommunications, as well as in EU Institutions and Agencies.
Participations in real commercial implementations of best practices (i.e. ITIL, RUP, PRINCE2, PMI), has provided our people with significant experience, unique know-how and proven capability in designing, implementing and successfully supporting complex ICT projects, through a range of solutions and business areas.
At Uni Systems, we support innovation, and we have been investing in the European and National research ecosystem. Our Research and Innovation (RDI) department has been successfully bidding and winning a series of research programs in promising technological areas, such as 5G, AI in Health, and Blockchain in Governance.
Enabling our clients' digital transformation journey is our passion and we remain strongly committed to it.
