IT support Specialist

Posted Yesterday
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Mumbai, Maharashtra
Entry level
Artificial Intelligence • Big Data • Machine Learning
The Role
The IT Support Specialist will resolve employee IT support requests, answer questions about computer systems, diagnose and fix issues, manage service requests, and assist with onboarding by generating sign-ins for new hires. They will also install and update software and hardware as necessary.
Summary Generated by Built In

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

Roles and Responsibilities: 

  • Resolving IT support requests from employees

  • Answering employee questions regarding computer systems

  • Gathering and analyzing data to diagnose problems with computer systems

  • Changing configurations, settings and permissions to fix computer issues

  • Generating sign ins for new hires during the onboarding process

  • Installing new software and hardware drivers and updating existing ones as needed

  • Updating employees on the status of their service requests

  • Logging all service requests and updating tickets as needed

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Company
HQ: Marlborough, MA
3,494 Employees
On-site Workplace
Year Founded: 2013

What We Do

Quantiphi is an award-winning AI-first digital engineering company driven by the desire to solve transformational problems at the heart of business.
Quantiphi solves the toughest and complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve quantifiable business impact at unprecedented speed.

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