MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows Server deployments / migrations / decommissions, network infrastructure deployments / migrations / decommissions, client application deployments / migrations, email deployments / migrations, and other related IT support tasks associated with supporting client systems and networks.
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The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide IT support via specified client IT projects.
Requirements:
- Minimum of an Associate's degree in Applied Science (Computer / Network) (or the equivalent) is preferred
- MSP Experience preferred
- Six years of related technical support experience - including but not limited to:
- Advanced Network Design / architecture
- Expert infrastructure installation / configuration / troubleshooting
- Internet, Firewall, Switch and Wi-Fi
- VLAN installation / configuration / administration / troubleshooting
- Expert Microsoft server and Microsoft server application migrations
- Expert Hypervisor installation / configuration / administration / troubleshooting
- Expert SAN installation / configuration / administration / troubleshooting
- Expert O365 migrations / administration / troubleshooting
- Expert Scripting & PowerShell proficiency
- Technically savvy with strong time management skills
- Experience troubleshooting issues and achieving solutions
- The ability to explain to a non-technical person in a way they will understand
- Maintain a high degree of professionalism
- Maintain superior client relations
About MicroTech Systems:
MicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together! Our employees enjoy a work culture that promotes our core values first and foremost: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else.
We are looking for high energy individuals who are motivated and interested in making a long-term commitment to excellence.
MicroTech Systems offers a competitive benefits package to employees, including; health care, paid time off and holiday time, 401k matching and professional development.
Top Skills
What We Do
WELL HELLO THERE,
I'd like to introduce you to the MicroTech team. Yes, our team delivers IT services & solutions, but that is only part of the story. IT is evolving rapidly, but what won’t change is our basic notion that our business really is helping solve problems and maximize opportunities for our clients. We recognize that even high-quality products can become commodities and that certifications are near-standard practice. We challenge mediocre IT service by focusing on how we serve you with our 5-Star Promise to deliver 5-Star service. We believe our all-out, never-say-die approach to 5-star services and solutions is what separates us from the rest. If 4-star service just isn’t good enough for you, we invite you to visit our 5-Star Promise and learn why it’s not good enough for us either.
THE SECRET SAUCE
We recognize that even high-quality products can become commodities and that certifications are near-standard practice. There are many others who do exactly what we do. Our secret sauce is the way in which we do it. We believe our all-out, never-say-die approach to IT services and solutions is what separates MicroTech from others.
We do this with a 5-star philosophy and approach that mirrors our core values and 5-star promise:
1. Integrity is core to how we serve you.
2. We never give up.
3. We own it (literally, the problem and the solution).
4. We are willing to build trust (since it’s earned not given).
5. We deliver 5-star service to you.
OUR SERVICES
Tri-Annual Healthchecks l TechCare l Custom IT Roadmaps l IT Support & Monitoring | | Managed IT Service | IT Project Work | Cloud Services | Microsoft Office 365
