Description
Artlist is where the creative arts meet technology. If there’s one thing we all have in common, it’s a love of music and film, which is why we build innovative products to help global brands and individual creators make amazing videos.
We do this by giving them the best music, footage, sound effects, and templates around. We also revolutionized the industry with a radical new music licensing model that has since become the global standard.
Artlist is now the go-to platform for over 26M users worldwide. They range from top-tier global brands like Google, Apple, Amazon, Microsoft, and Calvin Klein to social creators, video editors, and more.
Our products:
Artlist: an all-in-one platform for video creation, including high-quality and curated royalty-free music, SFX, footage, templates, plugins, and more.
Motion Array: the ultimate destination for creators, including high-quality video templates by the world’s top motion designers, presets, plugins, music, SFX, stock footage, graphics for design, motion graphics, and stock photos.
We are looking for an IT Specialist to join our growing global IT team and support IT activities, provide services to employees, and be involved in planning and implementing IT projects.
What will you do:
- Install and troubleshoot end-user equipment, software, hardware, and multimedia
- Respond to requests for technical assistance through our ticketing system (remote support and on-site)
- Provide assistance, coordination, and follow-up on client questions and problems
- Redirect issues to the appropriate resource
- Write documents and procedures in English (Knowledge of writing working procedures is required)
- Investigate local endpoints issues and provide solutions
- Identify situations requiring urgent attention
- Onboarding and offboarding of employees
Requirements
- 2-3 Years of experience in Hi-tech companies
- Strong desire to learn and progress in the IT field
- Having experience writing user manuals and procedures
- High customer orientation skills and communication skills for interfacing with employees in a multitasking environment
- Familiarity with hardware components (desktops, laptops, and servers).
- Experience in troubleshooting both Windows & MacOS environments.
- Knowledge of networking components and infrastructure
- Adaptable and flexible in a fast-changing industry and work environment
- Fluent in Hebrew & English
Technologies in use and Preferred qualifications:
- G-Suite (Google Workspace) / Office 365 administration
- Okta
- JumpCloud (or a similar MDM tool)
- MacOS and Windows environments
- Crowdstrike endpoint
- PaloAlto agents
Top Skills
What the Team is Saying
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What We Do
Artlist is a leading creative technology company that empowers global brands and individual creators with an extensive catalog of over 2.5 million high-quality, exclusive digital assets created by award-winning artists. Users also benefit from powerful creative tools, such as AI voiceover with an exclusive voice catalog and advanced video effects plugins.
Trusted by over 26M users, including global brands like Google, Amazon, Microsoft, and Calvin Klein, Artlist offers a complete solution for video creation.
Artlist’s mission is to empower people to create without limits, through the Artlist all-in-one video creation platform and the Motion Array catalog. Both offer a simple global license with unlimited usage.
Recognized as a top startup by Wired and LinkedIn, Artlist, founded in 2016, continues to revolutionize the creative industry with unique assets under a subscription-based model.
For more information, please visit www.artlist.io.
Why Work With Us
Joining Artlist means being part of an innovative, creative, and growth-oriented company where your contributions will make a significant impact. We provide a creative environment, growth opportunities, collaborative culture, and flexible work options.
Artlist Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
4 days a week from our offices in Soho and Fridays from home
