Job Description
About the role
We are looking for a talented IT Support Specialist to join our IT department in TLV
At HiBob we're building the exceptional in all that we do - in this role you'll be the go-to Bobber for IT in Israel and Globally, responsible for ensuring that all aspects of our IT experience for our Bobbers is exceptional.
Job Requirements
You'll be great for this role if you...
- Can demonstrate 2-3 years of experience as an IT Helpdesk / System Admin in a SaaS organisation.
- Hands-on experience with computer hardware and software installations, administration, and Tier 1, 2 troubleshooting, can diagnose and resolve technical issues.
- Strong familiarity with macOS, Windows 10, 11 - Must.
- Working knowledge of Mobile Device Management (MDM) solutions, particularly JAMF - Advantage.
- Experienced admin of saas platforms as Okta, Google Workspace, Zoom, Zendesk, Office 365 and more - Advantage
- Are self-motivated and self-directed - you'll take a task and run with it through to completion
- Exceptional service oriented - our Bobbers are our customers - and we care about ensuring their IT experience is seamless.
- You're proactive and you always look for ways to improve how things work
- You are comfortable with a sense of ownership. In this role you'll be the IT representative on the ground in London but also own remote sites and their needs.
Top Skills
What the Team is Saying
What We Do
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.
Why Work With Us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.
Gallery
HiBob Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We love collaborating and connecting with our team members in person and we hope you do too. Our team spends 2-3 days per week in our NYC office.
