IT Sales Solution Analyst

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
You provide software and application expertise and analysis to support implementation of the strategy and the solution.
How you will contribute
You will provide expert consultation for a specific software or application, leading on issues and resolutions, optimizing service delivery to meet business demands and the service operations strategy. To excel in this role, you will recommend steps to optimize investments and benefits and to mitigate risks for a specific application. In addition, you will identify suppliers, evaluate them, on-board new vendors, and oversee them, work with project resources to provide design collateral and to configure software components that are aligned with security policy and governance, ensure adherence configuration standards and processes, and share your knowledge of the technology with relevant stakeholders.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Working with multiple vendors and encouraging collaboration for a specific software or application
• Working on complex projects
• Stakeholder management and influencing skills
• Service delivery, support and excellence
• Project management
• Working in a global IT function with regional or global responsibilities in an environment similar to Mondelēz International
• Working with IT outsourcing providers using frameworks such as the IT International Library
• Working with internal and external teams and leading when necessary

Requirements:

• Good understanding of Agile and DevOps concepts including key principles
• Understanding of different Agile frameworks with focus on Kanban and Scrum incl. Scrum activities/events, artefacts and key roles/responsibilites in this framework
• Experience in managing requirements based on epics/user stories and knowledge of good practises and frameworks that can be utilized in this space
• Experience with facilitating backlog refinement sessions of cross functional teams, translating business requirements and processes into flow-charts and delivery team user stories mapped onto the technical sollution stack
• Understanding of business processes and the role of Sales Force Automation products in Sales Execution
• Knowledge and experience in usage of collaboration and test management tools (JIRA/qTest) would be an advantage
• Good general understanding of business processes in FMCG/CPG company;
• Excellent English, Spanish written and spoken; Portuguese is an advatange
• Strong in Problem Solving, analytical and collaboration skills to work with colleagues in different markets and regions.
• Excellent communications skills both verbal, written and cross cultural;
• A collaborative approach, including effective conflict management
• Strong focus on building cost effective innovations and services

Main Responsibilities:

• Work with Technical Product Owners (TPOs) on the design and evaluation process for new features: analyze and review requirements in product backlog, organize refinement sessions and update and prioritize the backlog accordingly
• Work with Business Product Owners (BPOs) on creation of user stories in JIRA or other tools, support as required to ensure quality, consistency and adherance to best practises incl. acceptance criteria
• Work with Supplier to ensure that requirements are well understood and that estimates provided with relevant solution design documents are captured in corresponding tools i.e. JIRA or QB tracker and meet expected standards
• Identify and manage solution dependencies with other other products and engage with Integration Lead to understand the impact on middleware components
• Engage with Business Product Owner, Technical Product Owner and Technical Solution Architect to finalize the design, obtain required approvals and align on development plan
• Engage with Release Team to align on release scope for planning, execution and monitoring product releases and test preparation in qTest for each Sprint/Release - as required

No Relocation support available
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Software & Applications
Technology & Digital