IT Project Manager

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free.  Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space.  We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon.  We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix.  Come join us if you are looking for a purpose-driven and authentic career!

Knix is a growing, customer-focused retail company dedicated to delivering exceptional products and experiences.  With a strong presence both in-store and online, we are committed to leveraging technology to enhance our operations and customer engagement. We are seeking a skilled IT Project Manager to lead and execute critical technology initiatives that support our business growth. Your strong soft skills will allow you to collaborate with stakeholders across IT, operations, marketing and e-commerce teams, ensuring timely delivery of projects while maintaining high standards of quality, efficiency, and cost-effectiveness.

Responsibilities

• Lead end-to-end IT projects, including infrastructure upgrades, POS implementations, e-commerce enhancements, and cybersecurity initiatives.
• Define project scope, goals, and deliverables that align with business objectives.
• Develop detailed project plans, including timelines, resource allocation, risk assessment, and budgets.
• Collaborate with internal teams, vendors, and third-party partners to ensure successful project execution.
• Monitor project performance, identify risks, and implement mitigation strategies.
• Communicate project status, updates, and outcomes to stakeholders, ensuring transparency and alignment.
• Facilitate change management and training efforts to ensure seamless adoption of new systems and processes.
• Ensure compliance with IT governance, security policies, and best practices.
• Continuously evaluate and optimize project management processes to enhance efficiency and effectiveness.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Project Management, or related field.
• 5+ years of experience in IT project management, preferably within the retail sector.
• Strong knowledge of retail technology, including POS systems, e-commerce platforms, ERP solutions, and network infrastructure.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience with project management methodologies (Agile, Scrum, Waterfall).
• Excellent leadership, problem-solving, and communication skills.
• Attention to detail and commitment to delivering high-quality results.

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.