Search the 9 jobs at Knix

The IT Helpdesk Team Lead oversees help desk operations, mentoring Helpdesk Technicians, managing service level agreements, escalating technical issues, and improving processes. Responsibilities include developing documentation, onboarding new staff, monitoring metrics, and fostering team collaboration.

Knix is seeking passionate individuals who wish to apply for future openings as the company continues to grow. The application is part of their commitment to diversity and inclusion, focusing on talented people who align with their mission and values.

The Customer Experience Manager at Knix will lead the Customer Empowerment and Virtual Fitting teams, ensuring exceptional customer experiences and high satisfaction scores through strategies that enhance the omnichannel customer journey. The role includes leveraging data analytics for process improvement and fostering collaboration across departments to drive efficiencies and brand loyalty.

The Intermediate Graphic Designer at Knix will create visual content across various marketing channels, collaborating with the Creative team. This role entails designing advertising materials, managing timelines, and contributing to projects that align with the brand’s initiatives, while also staying updated on market trends.

The IT Coordinator is responsible for maintaining IT infrastructure, providing technical support to HQ employees, and ensuring the smooth operation of IT systems. Duties include resolving hardware and software issues, managing user accounts, monitoring network performance, and educating staff on IT security.

As a part-time Sales Associate at Knix, you will create an uplifting shopping experience for customers by actively listening to their needs, guiding them through product fittings, and recommending items. Your role emphasizes customer engagement to drive sales and enhance loyalty, while maintaining store organization and merchandising.

The Senior QA Analyst will focus on automated and manual testing for the Knix & KT By Knix sites across various platforms. Responsibilities include developing test automation scripts, executing test plans, and collaborating with cross-functional teams to ensure high-quality product delivery and issue resolution.

As a Web Developer at Knix, you will shape the web experience by collaborating with product management and integrations teams, designing and developing customer interactions, unit testing your work, and guiding junior developers through code reviews. You'll ensure the quality of your deliverables and contribute to knowledge sharing within the team.

The Growth Specialist for KT by Knix will execute paid media campaigns, track performance KPIs, support influencer marketing efforts, coordinate content creation for social media, and manage agency partnerships to accelerate brand growth in the teen market.