IT Procurement Coordinator

GPP a Titan Wealth Company

GPP is a multi-award-winning UK-based financial services firm that provides execution, structured products, clearing, and custody services to broker-dealers, wealth managers, family offices, and professional traders. Clients are able to access the global financial markets via GPP's multi-asset class trading platform, which provides trade execution, clearing, and custody services.

As part of the Titan Wealth group, GPP and Titan Wealth Solutions offer a compelling alternative platform to traditional administration models through its core deliverables of scalability, efficiency and innovation. As a full end-to-end investment lifecycle services platform, we are fully compliant with CASS 6 and 7 with client assets and cash held with BNY Mellon and Barclays Bank.

Our vision is to be the leading services provider for wealth management professionals by providing leading-edge, innovative solutions. As the technology team, we are committed to achieving this vision by driving innovation and excellence in what we deliver. We require creative, objective, and forward-thinking in order to develop our strengths and minimise our weaknesses while architecting scalable solutions.

Our values are:

- Professionalism; how we treat our clients and our colleagues

- Trust; embrace innovation and adapt to change

- Innovation; dare to create and don't fear failure

Learn more about GPP, Titan Wealth, and Titan Wealth Solutions:

- https://www.titanwh.com/gpp-cape-town/ 

- https://www.gpp.group/ 

- https://www.titanwh.com/ 

- https://www.titanwealthsolutions.com/ 

The role:

We are seeking a detail-oriented IT Procurement Coordinator to help manage our organization’s IT infrastructure and support our operational needs. This role will cover procurement, office/facilities administration, onboarding and offboarding of staff, and more. The ideal candidate will have strong organisation skills and a proactive approach to problem-solving and taking initiative. This would be a hybrid role, requiring a balance of onsite presence (Cape Town locations) and occasional remote work depending on business needs.

Job responsibilities

• Procurement
• Obtaining quotes from suppliers and placing orders once approved. Managing the capture of purchase orders (PO’s) for IT equipment, furniture and supplies. Tracking equipment delivery and capturing goods received in PO system.
• Liaise with the finance department to ensure all purchase orders align with invoices in SA and UK Finance systems. Assist with oversight and ensure IT spend is in line with budgets across the group. Ensure POs are approved by internal teams before supplier due dates to avoid late payment. This may require sending reminders. Liaising with UK Finance and local bookkeepers to obtain missing invoices or IT teams to obtain approvals. Working with providers to reconcile account statement differences, occasionally requiring provider to raise credit notes.




• Onboarding and Offboarding
• Coordinate with IT Service Desk and HR team for the onboarding of new joiners for hybrid and remote staff, ensuring smooth integration into the organization.
• Ordering of the necessary IT equipment from various suppliers, managing couriers and access for new hires. Following offboarding procedures for departing employees, including arranging courier for the return of equipment where required.




• End-user Ticket Capturing
• Capturing internal end-user requests and incidents into the company Service Desk ticketing platform. Requests/incidents may come from calls, emails or internal chat. Ensuring tickets are correctly assigned and reflect the appropriate priority/severity level. Helping to coordinate escalations.




• Ad hoc Administration
• Booking of meeting rooms and co-working space and coordinate the scheduling of corporate travel and events for Infrastructure and development teams.




• Documentation/Reporting
• Help create policy and procedure documents, ensuring adherence to established guidelines. Assist in maintaining relevant documentation of IT systems, processes, and procedures. Regularly capturing IT/cyber management information (MI)/metrics into reports and circulating to stakeholders.




• Inventory Management
• Maintain an asset register, tracking IT assets and ensuring compliance with group asset policies. To manage hardware support logistics such as maintaining adequate equipment spares in storage to liaising with suppliers to service/return faulty equipment (such as laptops). Manage the disposal of outdated or unneeded equipment in accordance with company policy.




• Project Administration
• Assist in planning and coordinating IT projects (such as migrations), booking staff travel, external consultants, helping with communications, keeping stakeholders updated and tracking of project issues.

Requirements

• Relevant project management experience would be highly desirable.
• Proven experience assisting IT teams with an emphasis on procurement and facilities management.
• Good working knowledge of M365 suite.
• Excellent organizational skills and attention to detail, particularly in managing purchase orders, licenses, and asset tracking.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills and the ability to work collaboratively across departments.
• A proactive and self-motivated individual who can work independently and prioritize tasks in a fast-paced environment, across multiple locations.
• Positivity, excitement, and the capacity to adapt to whatever the needs of the business are at whatever level of the organisation.
• You need to learn quickly and be able to work independently and as part of a team.

Why work for us?

- Flexible working environment with remote work as the focus, we use Workshop 17 at the V&A Waterfront in Cape Town as a co-working location when face-to-face would be beneficial to the team.

- We believe in a healthy work/life balance, especially with the shift to a remote work focus. We encourage our team members to take time off, refocus, and reenergize and that a healthy separation from work can be maintained.

- We have an open, trusting, empowering, friendly and importantly informal and relaxed environment. Your ideas and experience could contribute to shaping how we work, what we work on and help us continually drive innovation and improvement.

- Competitive salary – we keep up with the latest market trends and strive to pay competitively.

- Competitive holiday leave – 20+ days’ annual leave (earn an extra day for every year worked, up to 3 extra days)

- Performance-related discretionary annual bonus.

- Retirement, Risk, and Medical-Aid contribution – we will contribute to a medical aid of your choosing.

- Training budget allowance for further study or attending conferences, including paid days off to study.

The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities