IT Process Analyst Intern

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

Honesty – Reliability – Curiosity – Collaboration - Passion

About the role and what you'll be doing:

As an intern at Ensono, you will have a direct impact working with your team and also take part in programming provided by our Training and Development team. This will include project work, professional development, a business challenge culminating in presenting to our executive leadership team, and networking opportunities. Ensono’s paid internship is a 12-week program that runs from May 19th to August 8th, 2025 and could lead to a part-time or full-time position within Ensono.  

Our summer internship is the entry point into our 12-month rotational program. The program aims to create a pathway to full time employment and develop well rounded junior associates with great potential.

Each summer we choose two interns to join Ensono full-time and gain experience in different departments over 3-month rotations. Because of this, our ideal intern candidate would graduate by June 2026 and be interested in full-time opportunities.

We are looking for potential participants for our 2025 Summer Internship Program and are excited to invite driven and self-motivated candidates to apply! Ensono is dedicated to cultivating talented individuals with unique skillsets who know how to dream big and build bigger!

Responsibilities

We want all new Interns to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.  

Required Qualifications  

• Currently pursuing a degree in Information Technology, Computer Science, or a related field. 

• Basic understanding of change and configuration management principles. 

• Familiarity with ITIL framework. 

• Strong analytical and problem-solving skills. 

• Excellent communication and teamwork abilities. 

• Detail-oriented with strong organizational skills. 

• Ability to work independently and manage multiple tasks. 

Preferred Qualifications 

• Advanced understanding of Excel, Power Point and Word

• Knowledge of Service Now Ticketing System 

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.   

As of the date of this posting, a good faith estimate of the current pay scale for this role is $15 to $22 per hour. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs.