ABOUT THE ROLE:
As our IT Operations Manager, you will create the best working experience for our Taloners’ around the globe, troubleshoot technical issues so they remain highly productive and take full ownership of implementing scalable tools and solutions for our on-site and distributed team.
ONCE YOU ARE HERE YOU WILL:
Strategize, craft and steer the IT Operations roadmap, and work cross-functionally with:
- People Operations team on ensuring Taloners are seamlessly on-& off-boarded, internal process alignment and proper documentation
- Information Security experts on compliance and auditing (i.e. ISO, SOC2)
- Internal stakeholders on managing tech vendors and contract procurements and renewals
- Introduce, monitor and maintain work experience and processes to support the best experience for our employees
- Ensure security, access controls and backups for organization-wide tools and data
To streamline operations and enhance security, we are currently in the process of implementing a global hardware distribution vendor and Mobile Device Management (MDM) solution.
WHAT YOU SHOULD BRING TO THE TABLE:
- Previous experience navigating the challenges of distributed teams
- A good measure of independence and comfort in working autonomously
- A knack for troubleshooting across diverse platforms like MacOS, Windows, and Linux
- Resourcefulness and the ability to find solutions rapidly
- Mastery of essential tools like Google Workspace, Notion, Slack, Zoom, and Bitwarden administration
- Fluency in English and German language skills at the B1 level
- Curiosity and aspiration to automate processes and make both your job easier and everybody's work life easier
WHAT WE OFFER:
- Learning budget and LinkedIn Learning
- 30 vacation days
- Remote-work abroad up to 90 days
- In-house German language courses
- Discounted Urban Sports Club membership and BVG ticket
- Work-Dog-Balance, your best friend is more than welcome!
- Mental health support with Nilo.health
WHY YOU SHOULD WORK FOR US:
- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
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Top Skills
What We Do
Talon.One is building the world’s most sophisticated, API-based Promotion Engine. That means we provide the entire backend and user interface our clients need to build loyalty programs, generate coupons, track referrals, create bundles, and really any other promotion solution they can imagine — all using our rule-based engine.
We believe that rewarding customers and creating incentives are an essential part of building meaningful relationships and we want to make rich, scalable promotion tools available to marketers in companies of all sizes.
From our HQ in Berlin, to our offices in Boston, Birmingham and Singapore, Talon.One is made up of over 96 people from over 40 nationalities. Despite our different origins and our spread across the globe, we all have a few things in common — we love creative problem solving, we value independent thought and we want to give developers and marketers the tools they need to create promotions from scratch in a simpler, more intuitive way.
Why Work With Us
Talon.One is the first all-in-one Promotion Engine, and our technology is now the gold standard for promotion micro services. We’re strong advocates of flexibility in our product and the same is true in our working lives. We don’t believe that your job has to be the most important thing in your life. Everyone has unique reasons to feel inspired by
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