IT Operations Intern

Posted 13 Days Ago
Be an Early Applicant
Singapore
Internship
Gaming • Software • Metaverse
The Role
The IT Operations Intern will support daily operations for Singapore users, promote OIT products and events, create newsletters, maintain the website, undertake photography, design training materials, and improve knowledge documents for users. This role is focused on enhancing user experience and facilitating IT services.
Summary Generated by Built In

About the Hiring TeamTencent Overseas IT has the mission to empower Tencent’s rapid global growth with future ready, global IT platforms, applications and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations.

What the Role Entails

Tencent Overseas IT aims to empower its rapid global growth with future-ready, global IT platforms, applications, and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap, and execution. Our top aspirations are to satisfy our internal/external customers and become a world-class global IT team.
We seek a passionate IT Ops Intern to work closely with our Overseas IT and various business teams. This position will promote OIT products & events by unlocking the potential of digital graphic technology. Our IT team aims to provide the best DAY 1 experience for new Tencent employees and daily experience for all users.

  • Work closely with team to Provide IT support for daily Ops for all Singapore users
  • Collaborate with OIT team to promote OIT Hardware/Software, products, events
  • Periodically design newsletter that informs overseas users of our latest events, tips, or updates relating to our projects, products or services, etc.
  • Liaise with OIT team on all artworks, image format and design queries.
  • Design, improve and maintain the website (iWiki/Confluence).
  • To undertake photography shoots and design brochures for Singapore office events.
  • Work with OIT team to design training materials to provide the best DAY 1 experience for new Tencent employees onboarding experience.
  • Design the template of overseas IT knowledge documents in one place for overseas users' self-help and regional peer support.
  • Align with continuous improvement program focused on business value, process optimization, cost avoidance, cost reductions and IT “Speed to Market.”

Who We Look For

Who we are looking for: 

  • A creative thinker and enjoy art, technology, and communication.
  • Self-motivated, articulate, and passionate about delivering the best result and achieving the highest customer satisfaction. Quick learner.
  • Love to create visual compositions to solve problems and communicate ideas through typography,imagery, and color. Unlock the potential of new graphic design technology!
  • Collaborative, independent, insistent, flexible, and open-minded. And you see no conflict in any of these things.
  • Knowledgeable, resourceful and show initiative. You always keep the customer’s objectives in mind.
  • Cheerful by nature, a great team player
  • Customer-oriented and could work at a very fast pace.

Qualifications: 

  • Diploma or Degree in Design /Web / Graphic / Creative Multimedia / Social Media or equivalent
  • Excellent design skills with a flair for layout and aesthetics
  • Highly skilled in video recording & editing, Adobe premiere Pro: Photoshop, InDesign, and After Effects on PC and Mac
  • Ability to work under tight deadlines and able to multitask
  • Experience in providing desktop support to ensure smooth and effective delivery of IT services is preferred
  • Knowledge of collaborative productivity tools, for example, instant messaging, collaboration, workspace, knowledge management, issue resolution, and ticketing, is preferred.
  • Fluent in Chinese and English is preferred in order to communicate with various stakeholders in headquarters

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Top Skills

Adobe Premiere Pro
After Effects
Indesign
Photoshop
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The Company
HQ: Palo Alto, CA
107,879 Employees
On-site Workplace
Year Founded: 1998

What We Do

Tencent uses technology to enrich the lives of Internet users.
Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks.
Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China.
Our financial technology and business services support our partners' business growth and assist their digital upgrade.
We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry.
Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.

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