About the Position
We are looking to hire a IT Operations Engineer to provide technical support for users of our automated and manual trading environments, which include a mix of in-house and third party applications. Technology is central to our business, and you’ll play a crucial role in making sure we can meet our trading objectives.
Strong interpersonal skills and the ability to analyze and deconstruct technical problems will be needed as you work with our Linux, Network, and Cybersecurity administration groups to monitor systems and troubleshoot problems in real-time. You’ll also work closely with the IT Engineering team to manage our entire IT infrastructure.
A large part of this role is technical problem-solving. The right person will listen patiently to the end-user as you diagnose, troubleshoot, and resolve issues at the desktop, server, and network levels. The feedback loop on resolving issues is immediate and gratifying.
This position sits within our IT Operations group, a team of engineers who monitor and manage a mixed environment of Linux and Windows across a physical/virtual computing landscape spanning three continents. Our decisions have a real and immediate impact on our colleagues as they focus on their daily work.
About You
- Enjoys helping people and solving problems
- Solid foundation in information technology and networking principles, and technical strength in networking, programming, or system administration
- Knowledge and training in Windows Desktop/Server Operating Systems and best practices in a production environment
- Working knowledge of Active Directory, Group Policy and other common Windows administration sub-systems
- Clear, concise, and empathetic verbal communication skills
- Excellent written communication skills, including the documentation of technical procedures and maintaining knowledge base articles for users and fellow engineers
- Willing to work occasional evening or weekend hours
- Familiar with the Linux operating system and computing environment is a bonus
- Technical strength in programming or scripting for the Windows platform (especially PowerShell) is a bonus
- Fluency in English required
If you're a recruiting agency and want to partner with us, please reach out to [email protected].
Top Skills
What We Do
Jane Street works differently. As a liquidity provider and market maker, we trade on more than 200 trading venues across 45 countries and help form the backbone of global markets. Our approach is rooted in technology and rigorous quantitative analysis, but our success is driven by our people.
Our bright, beautiful offices in the heart of New York, London, Hong Kong, and Amsterdam are open and buzzing with conversation. We come from many backgrounds and encourage travel between offices to share perspectives. Some of our best ideas come from bumping into a visiting colleague at the office coffee bar.
Markets move fast. Staying competitive as we’ve grown has required constant invention—of new trading strategies, technology, and processes. We’ve found this is easier when you hire humble, kind people. They tend to help each other, and prioritize teamwork over titles.
We invest heavily in teaching and training. There’s a library and a classroom in every office, because deepening your understanding of something is considered real work. Guest lectures, classes, and conferences round out the intellectual exchanges that happen every day.
People grow into long careers at Jane Street because there are always new and interesting problems to solve, systems to build, and theories to test. More than twenty years after our founding, it still feels like we’re just getting started.
