IT & Office Coordinator (Serbia)

The Opportunity

As the IT & Office Coordinator, you will be responsible for efficiently managing daily office operations, ensuring that the workspace is well-organized, resources are available, and operational needs are handled properly. This role also involves coordinating logistical activities, addressing employee requests, and ensuring the smooth functioning of administrative support systems. The Office Manager should also have basic technical support knowledge to handle network, audio, and video equipment when necessary.

Key Responsibilities

• IT & Technical Support – Manage procurement, inventory, and distribution of IT equipment (laptops, monitors, accessories). Provide first-level troubleshooting for office technology, audio/video conferencing (Zoom, Zoom Rooms), and network issues. Monitor security systems (cameras, access control)
• Vendor & Procurement Management – Maintain vendor relationships for equipment, office supplies, and IT services. 
• Office Management & Administration – Oversee daily office operations, workspace organization, cleanliness, office supplies, mail handling, and logistics for furnishing business premises. 
• Event & Employee Support: Organize and coordinate meetings, Power Sprints, and internal events, including space reservations, technical setup, and catering. 
• Facility & Workplace Coordination – Track warehouse and storage space, hygiene control, and office maintenance. Ensure proper kitchen supplies, appliances, and overall office order. Handle health & safety inspections in coordination with authorized personnel 

Strong Requirements:

• Experience & Office Presence – 2+ years of experience in IT and office coordination, preferably in a tech-driven company, with a strong preference for working from the office daily 
• IT & Technical Support – Experience with Zoom and Zoom Rooms, basic troubleshooting of office equipment (monitors, docking stations, printers), and handling network connections (Ethernet, Wi-Fi, cabling) 
• Office & Event Management – Passion for maintaining an organized workspace, managing office supplies, coordinating events, and ensuring smooth daily operations 
• Problem-Solving & Collaboration – Strong analytical skills, ability to work autonomously and in a team, and proactive approach to unexpected challenges 
• Organizational & Communication Skills – Excellent planning, time management, and interpersonal skills, with experience in vendor coordination and procurement. 

Nice to Have:

• Experience with IT asset management (tracking and maintaining IT equipment inventory)
• Familiarity with basic troubleshooting of network devices (e.g., checking router settings, restarting network hardware)
• Experience with OneDrive, Microsoft Teams, Notion, Slack, or similar collaboration tools
• Knowledge of basic security practices (managing office access control, handling security cameras, or monitoring IT-related policies)
• Previous experience in working with IT vendors (purchasing and maintaining hardware, negotiating contracts)